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J.D. Byrider

4.4

About this business

J.D. Byrider is the nation's leading used car and dealer-carried finance franchise enterprise...we offer a much better product and program than other dealers in the "buy here pay here" space by continually focusing on providing better cars, affordable payments and better car care. Our overall purpose is to provide a program that exceeds our customers' expectations and maximizes their opportunities for advancement. We've sold over a million vehicles across the country, helping people get on the road with a better car and affo... read more

Location details

8 8th Ave NW, Ferndale, MD, 21061, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.41,059 reviews
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Larry D. White's profile image
Larry D. White 
recommend  Recommended
4 years ago

Shanell and the rest of the staff were Excellent, In and Out .... 5 💫... Need a Good Ride quick n fast Come see her. 

Business response:

Larry we’re so happy to hear Shanell was an all-star. We hope you enjoy your visit and thank you for letting us give you the Byrider care!💪💯 #MyByrider 

Shaneka White's profile image
Shaneka White 
recommend  Recommended
4 years ago

My customer service was phenomenal. I called and was greeted through the door with a pleasant attitude. Ms Niya Davis really makes sure everyone leaves happy, with that being said I’d recommend anyone to go there 

Business response:

Shaneka thank you for the shout-out, especially with Ms Niya Davis. Remember that we are here to give you the best Byrider service experience. We thank you for choosing us! 💯🔧🐒 #MyByrider 

Yvonne Larue's profile image
Yvonne Larue 
4 years ago

Suck customer service rude didn’t help 

Business response:

Yvonne we want to look into what happened and make it better. Please reach out to our used car dealership at (410) 787-1005 with the details. 

Abdul Hakeem's profile image
Abdul Hakeem 
recommend  Recommended
4 years ago

I want to thank shanell at JD ByRIDER Glenn Burnie location. She explained everything perfectly, I didn’t feel pressured or rush. I give her a five star customer service rating. My advice if you choose JD make sure it’s Glenn Burnie. 

Alicia Autry's profile image
Alicia Autry 
recommend  Recommended
4 years ago

I want to thank Niya for getting me a car. it only took less than 2 hours. I don't have to put a lot down. Her Customer Service was excellent. I recommend anyone to go to JD Byrider to get your next car.⭐⭐⭐⭐⭐ 

Beth Lauren's profile image
Beth Lauren 
recommend  Recommended
4 years ago

I recommend Mr Joe at the service station real honest and fair. let us know what was wrong before hand. 10 stars for him 

Business response:

Beth we love to hear rave reviews about our staff! We are glad Joe could make your day 🏅 Happy to hear this about our used car dealership #MyByrider 

Antionette Imsopretty Burgess's profile image
Antionette Imsopretty Burgess 
recommend  Recommended
4 years ago

The customer service was outstanding...plus they put me in my car .....yaaaaahhhh I was finally approved for a nice whip...I will send more customers that way, definitely....and tell them to ask for NIYAH, she was wonderful..and their benefits are great, that comes with ur purchase of the car...$5 oil changes and more....JD BYRIDERS y'all really made my life a whole lot easier.. love you guys 

Dawn Tilghman's profile image
Dawn Tilghman 
recommend  Recommended
4 years ago

They're very helpful and always able to find and fix the problem with my car. 

Lisa Alwaysontime's profile image
Lisa Alwaysontime 
recommend  Recommended
5 years ago

The new service staff is awesome! Thanks again guys for your help 

Frequently asked questions about J.D. Byrider

How is J.D. Byrider rated?

J.D. Byrider has a 4.4 star rating with 1,059 reviews. 

When is J.D. Byrider open?

J.D. Byrider is open now. It will close at 7:00 p.m.  

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