J.D. Byrider's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

J.D. Byrider

3.9

About this business

J.D. Byrider is the nation's leading buy here pay here used car dealer. J.D. Byrider offers better used cars, affordable payments and better car care. If you're looking for a car loan from a leading buy here pay here dealer, give us a try because we help people who may have bad credit or no credit every day. Visit a local J.D. Byrider dealership today, and let us show you the way to GO! 

Location details

5250 Brookpark Rd, Ste 1, Parma, OH, 44134, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.9105 reviews
Select a rating
Mary Moses West's profile image
Mary Moses West 
recommend  Recommended
4 years ago

Very professional and very friendly. Don was so nice and helpful. 

Kimberly Gaskins's profile image
Kimberly Gaskins 
recommend  Recommended
4 years ago

I’ve had the best experience with them thanks again 

Business response:

Kimberly happy to hear your experience was amazing! We think you are awesome too! 💯💪 #MyByrider 

Jesse Cross's profile image
Jesse Cross 
4 years ago

very rude people and way over priced !!!!!!! 

Business response:

Jesse we’re sorry you experienced this from one of our team members. Know that we take feedback about our staff very seriously. Please reach out to us directly at (216) 398-7000 so we can understand more about your visit and work to resolve the issue. 

Daisy Young's profile image
Daisy Young 
recommend  Recommended
4 years ago

They was really nice fix my car and I was in and out took only two hours thank you !!! 

Business response:

Daisy providing you with awesome customer service is always our goal. Thank you for this wonderful review. We are all smiles that we've provided you an excellent service and helped you back on the road the best way we could!💯🔧 #MyByrider 

Mindy Harris's profile image
Mindy Harris 
4 years ago

We have been going back and forth with this company for about a week. First dealing with April, then don, and finally Michael. Sending documents and doing the appointments over the phone to purchase a suv. Calls and texts were exchanged, everything was approved, all we had to do was come in and sign the paperwork, put down the deposit and drive off the lot. Or so we were told. I drove 30 minutes east of where we live to pick up this vehicle only to be told that the manager was currently driving said vehicle to another dealer... read more

Business response:

Mindy we take feedback like this very seriously. We would like to learn more about what happened and work to earn your trust back. Please reach out to us at (216) 398-7000 so we can understand what happened at our used car dealership. 

Chelsey Kolhoff's profile image
Chelsey Kolhoff 
recommend  Recommended
4 years ago

great customer service great place to go 

Business response:

Chelsey giving you quality and hassle-free service is our goal. We are happy to get you back on the road in no time and looking forward to your next visit. Thank you for patronizing us.💙💙 #MyByrider 

Astrid Bolaños's profile image
Astrid Bolaños 
recommend  Recommended
4 years ago

Good customer service and I had a good experience there 

Winter July's profile image
Winter July 
recommend  Recommended
4 years ago

the customer service is wonderful super nice team of people 

Business response:

Winter it's a wonderful day to see ⭐⭐⭐⭐⭐ reviews shining bright on our page. We are all smiles that we've provided you excellent customer service. Thank you for sharing this!😊 #MyByrider 

Angela Owens's profile image
Angela Owens 
recommend  Recommended
4 years ago

my experience was great Scott made sure the job was done Thanks Scott you the best 

Frequently asked questions about J.D. Byrider

How is J.D. Byrider rated?

J.D. Byrider has a 3.9 star rating with 105 reviews. 

When is J.D. Byrider open?

J.D. Byrider is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com