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Jamestown Board of Public Utilities

2.7

About this business

Location details

PO Box 700, 92 Steele St, Jamestown, NY, 14702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.791 reviews
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Danielle Harrington's profile image
Danielle Harrington 
5 years ago

They're a very corrupt company. I get things shut off when I only owe 120 dollars and seen others come in owing 600 dollars and not turned off anything. 

CM Hawk's profile image
CM Hawk 
5 years ago

I have never really had a problem with the company other than one time which they did not take my trash rather they tagged it and stated it had a roaches in it. I went out looked took photos and video. called the BPU talked to a supercisor he advised me he would come out and look. he did and.saw there was nothing in the bags or can and he took all my trash in the back of his pick up truck. since then I've had no issues. it does help if you have a problem call and talk to a supervisor. 

Natassia Howard's profile image
Natassia Howard 
6 years ago

Worst. Company. Ever. Not only have they monopolized utilities in the area, but they are quick to shut you off then drag their feet to turn you back on. Oh, and they're closed on weekends but will shut you off anyway knowing you can't go pay to restore services until Monday morning. Seriously wish there was a better company around because they are just awful. 

Jessica Lynn Martinelli's profile image
Jessica Lynn Martinelli 
recommend  Recommended
6 years ago

Let’s give these men a big thank you for the hard work you do! 

Mandy Conti's profile image
Mandy Conti 
6 years ago

Horrible customer service ... been an excellent customer never any issue and when you call for assistance, “there is nothing we can do.” 

Duane Bennett's profile image
Duane Bennett 
6 years ago
Maria de los Angeles's profile image
Maria de los Angeles 
6 years ago
Joyce Maynard's profile image
Joyce Maynard 
6 years ago

raising the monthly rate $6.50 for residents outside of the city is BS! 

Kris Sellstrom's profile image
Kris Sellstrom 
7 years ago

Great cost of service and good reliability! Staff works hard for the community to ensure good utility services at a low cost! 

Frequently asked questions about Jamestown Board of Public Utilities

How is Jamestown Board of Public Utilities rated?

Jamestown Board of Public Utilities has a 2.7 star rating with 91 reviews. 

When is Jamestown Board of Public Utilities open?

Jamestown Board of Public Utilities is closed now. It will open on Monday at 9:00 a.m. 

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