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James River Orthodontics

5.0

About this business

Dr. Scarborough, Dr. Loflin and our team are committed to providing you and your family with the highest quality of personalized orthodontic care in the area. We offer a number of orthodontic treatments, including Invisalign® for all ages, orthodontics for kids, teens and adults, different types of braces, surgical orthodontics, TMJ treatment and more. We are proud to create beautiful smiles for people in Richmond and Short Pump, Virginia, as well as the surrounding areas of Wellesley, Ridge, Greenbrooke, Twin Hickory, F... read more

Location details

11934 W Broad St #210, Suite 210, Henrico, VA, 23233, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
5.01,374 reviews
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Brandon Terrell Clark Sr.'s profile image
Brandon Terrell Clark Sr. 
recommend  Recommended
4 years ago

So Wednesday I went in for a consultation and the atmosphere was just incredible ❤️❤️ you could feel the smiles and love behind the mask. I guess 20min into my consultation Kristin said we can actually get you scheduled today to get your braces 😬 on. And we went from there. The whole team from beginning to end made my whole day. I even got a personal phone call at the end of the day from the Doctor. That just put the icing on the cake 🎂. And he called to thank me and to make sure that I was feeling ok 🏾 listen!!!! You guy... read more

Business response:

Wow! Thank you for the review Brandon! We are so excited to have you join the JRO family and look forward to your orthodontic journey with us! 

Aimee Hope's profile image
Aimee Hope 
recommend  Recommended
4 years ago

Dr. Scarborough and staff are excellent! They are thorough and explain everything to my 14 year old daughter in a way that she can easily understand. They make her feel comfortable and she enjoys going in each month! Their office is always clean and sanitary and their Covid 19 precautions are great. We feel very safe when we go in. They do wonderful work and we just couldn’t be happier! 

Business response:

Thank you so much Aimee for the review Aimee! :) 

Angela Brickhouse Harris's profile image
Angela Brickhouse Harris 
recommend  Recommended
4 years ago

Having your orthodontists "nerd" out over your new retainers is a great feeling. The attention to detail is fantastic and its comforting to know that the care that is provided is genuine. I highly recommend JRO! 

Business response:

haha I love it! Thank you for this Angela, we appreciate you too! :) 

Kate Thacker Anderson's profile image
Kate Thacker Anderson 
recommend  Recommended
4 years ago

Wonderful experience with James River Orthodontics! 

Business response:

Thank you, Kate! 

Sarah Shepherd's profile image
Sarah Shepherd 
recommend  Recommended
4 years ago

The doctors and nurses are SUPER NICE and SUPER GENTLE. Not to mention extremely well trained, helpful, informative and give you an overall easy going vibe. My daughter has a severe sensory disorder...I made them aware and from then on her care was totally tailored to her issues with being overwhelmed on a sensory level. They always made her feel safe and never did anything without letting her know exactly what was going on and making sure she was ready. This kind of care and attention us what makes James River Orthodontics ... read more

Abigail Olson's profile image
Abigail Olson 
recommend  Recommended
4 years ago

Everyone there is so nice and helpful with any questions i have!! 

Ze Bernardinello's profile image
Ze Bernardinello 
recommend  Recommended
4 years ago

Love this group, so efficient, professional, and kind! 

Melissa Cuddeback's profile image
Melissa Cuddeback 
recommend  Recommended
4 years ago

we had a consult about two months ago and the staff was very informative. we just had our first appointment and my daughter got her expander on and her bottom invisiline. The staff was very friendly and helpful with us being first timers. I would recommend them to anyone needing braces. 

Maria Kealy Herber's profile image
Maria Kealy Herber 
recommend  Recommended
4 years ago

James River Orthodontics has been very easy to work with. The Staff are always friendly and welcoming. I have 2 Grandchildren in braces with JRO and the financial side was very very reasonable and easy to work with. I highly recommend this group. 

Frequently asked questions about James River Orthodontics

How is James River Orthodontics rated?

James River Orthodontics has a 5 star rating with 1,374 reviews. 

When is James River Orthodontics open?

James River Orthodontics is closed now. It will open tomorrow at 8:00 a.m. 

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