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Message from Jamba Juice Jamba Juice - That Felt Good More about Jamba Juice Smoothies, Fresh Squeezed Juice, Hot Drinks, Iced Fruit Tea, Chai Tea, Organic Drinks, Fruit Salads and Granola, Salads, Lunch Wraps, Hot Oatmeal, California Flatbread Pizzas,
259 Soscol Ave, Napa, CA, 94559, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service was okay. The staff didn't seem as cheerful and it appeared there was some kind of tension between two employees as the tone in their speech was kinda harsh. My spinach wrap was delivered as expected, hot and good. My mango-a-go-go missed its mark. The consistency was that of orange juice, no smoothieness to it. And the flavor didn't taste like how I usual get it. Maybe today was just not this location's day.
Business response:
Mary, we always want our guests to have a positive experience at Jamba. We’re disappointed to hear about your experience and want to hear more. Would you be willing to give us the details here so we can follow up? http://www.jambajuice.com/connect-with-jamba/contact-us
Customer service was okay. The staff didn't seem as cheerful and it appeared there was some kind of tension between two employees as the tone in their speech was kinda harsh. My spinach wrap was delivered as expected, hot and good. My mango-a-go-go missed its mark. The consistency was that of orange juice, no smoothieness to it. And the flavor didn't taste like how I usual get it. Maybe today was just not this location's day.
Business response:
Mary, we always want our guests to have a positive experience at Jamba. We’re disappointed to hear about your experience and want to hear more. Would you be willing to give us the details here so we can follow up? http://www.jambajuice.com/connect-with-jamba/contact-us
Excellent service here and the best smoothies ever!!!!
Business response:
That’s awesome, Princess. We love how you Jamba!
I've been to a lot of Jamba Juice up and down California and in Hawaii and everyone of them greeted you with a huge "welcome in" and smiles. This location was absolutely dead. Definitely not the Jamba Juice I'm used to seeing. Guess I have to skip this location and find another next time I'm in Napa.
Business response:
Ed, we always want our guests to have a positive experience at Jamba. We’re disappointed to hear about your experience and want to hear more. Would you be willing to give us the details here so we can follow up? http://www.jambajuice.com/connect-with-jamba/contact-us
Business response:
That’s awesome, Lucia. We love how you Jamba!
I live in Fairfield and went to napa today and I usually get the something off the secret menu and saw it online and the gal in front was straight up rude and wouldn't make it cause it wasn't on the board... Well I'm never going there again. Its going to be a while I ever go back to a jamba juice if they act like that.
Business response:
Hi Megan! We’re sorry to hear about this. Please private message us using the following link: https://www.facebook.com/jambajuice. We would like to know more about the experience you had at this store location and help further assist you with this issue.
Jamba Juice has a 4.2 star rating with 132 reviews.
Jamba Juice is open now. It will close at 6:00 p.m.
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