This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Terminal B Food Court, 18601 Airport Way, Santa Ana, CA 92707, 18601 Airport Way, Santa Ana, CA, 92707, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 8:30 p.m. | |
Tue | 6:00 a.m. to 8:30 p.m. | |
Wed | 6:00 a.m. to 8:30 p.m. | |
Thu | 6:00 a.m. to 8:30 p.m. | |
Fri | 6:00 a.m. to 8:30 p.m. | |
Sat | 6:00 a.m. to 8:30 p.m. | |
Sun | 6:00 a.m. to 8:30 p.m. |
Fast service and knowledgeable staff
With other people in the party ordering drinks, tell me why I cant order a large ice water. You have ice and water. I would have paid but instead got a 'we don't do that' well, I see why the reviews are mention customer service that leave a lot to be desired.
The Jamba Juice employee was rude and disrespectful from the moment I approached the counter. She tossed my drink straw toward me without a word, showing no basic courtesy or friendliness. Her demeanor was unprofessional, and she clearly had no interest in assisting customers. The register area was unattended for extended periods, leaving customers waiting unnecessarily. The location itself was in a shameful state, with visible messes and poor upkeep. Overall, the experience reflected a complete lack of customer service stan... read more
Looking at the reviews now I can see I should have expected the service I got. I placed an order at the kiosk and waited while both workers left the front and disappeared. I wanted a while before going back up to ask about my order and they said they didn’t have one. He flipped around his screen and said where is it? And I had to point it out. When he said, “sorry I was busy” is what really threw me off. Busy doing what? Not busy serving the paying customers. Abysmal service. Is suppose the drink was fine.
Okay correct me if I’m wrong, but i honestly didn’t see any signs at the front that said they didn’t accept cash. So i got to the front, and the worker kept walking past me and looking at me then finally got up to me, who had a $20 bill in my hand, and i ordered. She asked if i was paying cash. I said yes and i handed it to her and said “we don’t do cash” and walked away. I got my money but i still feel like its odd no?
Jamba has a 2.3 star rating with 25 reviews.
Jamba is open now. It will close at 8:30 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com