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Jalen Management

2.0

About this business

We are Jalen Management Co., a firm specializing in residential property, co-ops, homeowner associations and condominium management for the past twenty-five years. We maintain a full compliment of highly qualified and experienced personnel. In addition to the personalized service that is provided, we maintain a computerized system, which enables us to immediately process all management data. 

Location details

7018 Fort Hamilton Pkwy, Brooklyn, NY, 11228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.0119 reviews
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Lakenda T.'s profile image
Lakenda T. 
10 years ago

I currently reside at 9801 Shore Rd. We love our building and how well maintained it is. Since being their I have had serval inquires on every and anything. I needed to have my wood floors refinished. A vendor was recommended by Jalen Management. In addition to that one of the lovely ladies took the time to advised me on how to keep my floors looking like new using a home remedy. Our intercom hadn’t been working for a while but I never thought to call Jalen, I’m new to Coops. I sent an email and I got a call from the vendor ... read more

Rachel D.'s profile image
Rachel D. 
11 years ago

Worst Mgmt Office Ever... Nightmare in Bay Ridge !!! Unprofessional, staff is ok but don't know what they are doing. Always gives you the run arounds. Receptionist is very rude, tries to screen calls for manager. The manager is never there, her name is Paula, she's the worst person to deal with. She's rude, mean, bias, prejudice and absolutely evil. She treats you like a second class citizen . She lies, cheats and manipulates tenants/unit owners against each other, so mgmt office doesn't have to be responsible for the cost o... read more

Nikolay S.'s profile image
Nikolay S. 
11 years ago

This is absolutely the worst management company I've ever dealt with. It's been 3 months since I moved into one of the buildings they manage and after 10+ calls for the past month I STILL have not got my moving in deposit. Every time I call I end up with different info. Not only that, but they apparently still have my unit in the system under previous owner - that's after it's officially been on my name for 3+ months! They have no idea what's going on with their clients and what's in their database. 

Elisa R.'s profile image
Elisa R. 
11 years ago

I highly reccomend this company. They have been managing my building for many years and they are nothing but helpful. I feel comfortable that I deal with the same employees for years to help fix my problems. 

Sarah H.'s profile image
Sarah H. 
11 years ago

At all costs avoid doing business with Jalen. It's a terrible, terrible management company. They don't "manage" the properties that they purport to manage at all. They don't respond to phone calls, they don't respond to emails, they didn't have email until this year, ha, which is just absurd. They don't make any repairs on any of the buildings that they manage and they don't respond to any tenants situations at all. Ever. Terrible, terrible company where employees turnover like crazy because obviously, it's also terrible to ... read more

Jana G.'s profile image
12 years ago

Completely worst management company in NYC area. 

Lu E.'s profile image
12 years ago

worst company i've ever dealt with. Paula is overwhelm, and other staff have no idea what's going on. no phone calls return, no emails return...for one little thing, you have to follow up 100 times. staff are very rude!!! i will not recommend this business to ANYONE!!! we are trying to get out of their contract now! 

NT123's profile image
13 years ago

nice work – Decent job, competent, and timely to the extent of the word. The building management has been savvy to attract a good supt., create a clean environment, and handle the generally aging building conditions with a broad stroke. I would add more staff under Paula if it were for me to decide. Her management savvy has potential to grow if they have more hands handling admin and records management stuff. Overall, living in a building managed by this company I've seen nothing but incremental improvements. Thumbs up. NT12... read more

King of Prussia's profile image
King of Prussia 
14 years ago

Thanks Jalen – I think it's about time I convey my thanks to Paula and her team, for all the good work they have done and continue to provide to us. Thanks Paula for making our refinance so smooth and helping us with putting Castle Court in order. Your services are greatly appreciated. To all complainers - I've been living in Bay Ridge for 19 years and experienced my share of management companies - I can tell you this - Jalen is far from "the worst"! Whenever there was an important issue or problem, Jalen was always there fo... read more

Frequently asked questions about Jalen Management

How is Jalen Management rated?

Jalen Management has a 2 star rating with 119 reviews. 

When is Jalen Management open?

Jalen Management is closed now. It will open at 9:00 a.m. 

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