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Jaguar Land Rover of Annapolis
- Automotive
- Cape Saint Claire, MD
About this business
Location details
101 Ferguson Rd, Cape Saint Claire, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had a wonderful experience today at Land Rover Annapolis with Skip Tate. Not too often can you leave a car dealership after purchasing a vehicle and use the words "stress free" or "enjoyable" , but I did today! Thanks Skip.
Just wanted to Recognize my Service Advisor Mike Kelley. I've dealt with numerous BMW and Range Rover dealerships over the years and he is BY FAR the most knowledgable and customer focused advisor I have ever experienced! He is smart, honest, extremely friendly and lives up to every promise he makes...including following up and returning calls promptly. My service experience with Mike has been EXCEPTIONAL! ...you are very lucky yo have him on your team!
RecommendedJust wanted to Recognize my Service Advisor Mike Kelley. I've dealt with numerous BMW and Range Rover dealerships over the years and he is BY FAR the most knowledgable and customer focused advisor I have ever experienced! He is smart, honest, extremely friendly and lives up to every promise he makes...including following up and returning calls promptly. My service experience with Mike has been EXCEPTIONAL! ...you are very lucky yo have him on your team!
My husband and I stopped in to look at trucks yesterday. We were there for at least 15 minutes and not one person asked us if we needed anything. And it wasn't the first time. My husband has been there a couple weeks prior and had the same experience!
Business response:
Sarah, I am very sorry to hear that you didn't receive the attention you deserve the last few times you visited our dealership. I would like the opportunity to speak with you about what happened, and make things right. Would you mind private messaging us with your preferred contact information? If you'd rather, you can send an email to me at aafful@penskeautomotive.com. Thank you for your honest feedback! Sincerely, Adolf Afful General Manager Land Rover Annapolis
My husband and I stopped in to look at trucks yesterday. We were there for at least 15 minutes and not one person asked us if we needed anything. And it wasn't the first time. My husband has been there a couple weeks prior and had the same experience!
We love our new car. It was an awesome car buying experience!
We love our new car. It was an awesome car buying experience!
The service I received was horrendous. Took my car for general maintenance service. Had to take it back the day after due to overheating. Got charged for something that should have been take care during the routine check up, but drove it anyways...the next day it overheated again in Ocean City Maryland. Took it to OC Motors for repair. Was told that the problem should have been taken care off at the first check up . They added coolant, but didnt change the radiator hoses that was the main reason the car was overheating. No o... read more
Frequently asked questions about Jaguar Land Rover of Annapolis
How is Jaguar Land Rover of Annapolis rated?
Jaguar Land Rover of Annapolis has a 4.4 star rating with 116 reviews.
When is Jaguar Land Rover of Annapolis open?
Jaguar Land Rover of Annapolis is open now. It will close at 8:00 p.m.
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