This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jaguar Land Rover of Annapolis
- Automotive
- Cape Saint Claire, MD
About this business
Location details
101 Ferguson Rd, Cape Saint Claire, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
$300 head light bulb and 4 hours of wait time. Place is a joke. Not only will I never buy a LR again but I sure as hell won’t take the one I have back for service.
Business response:
Kyle, I am very sorry to hear about your disappointment with any wait time and pricing that wasn't to your standards. I would like the opportunity to speak with you about your experience. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at BColgate@penskeautomotive.com. Thank you! Sincerely, William Colgate General Manager BColgate@penskeautomotive.com
RecommendedBeautiful store and friendly staff. Easy to get to right off 50.
Made my 1st appointment with this dealership and brought my 18 Discovery HSE LUX in for warranty service due to the windshield leaking issue plaguing the new Discovery’s. The Service Director, Steve Miller refused to issue the loaner vehicle that had been reserved for me because “he didn’t know me and didn’t have a relationship with me” based on my out state license and secondary IDs I produced. I told him I’m military (which was clear since I was in uniform at the time) and this is common. He offered to cart me off to Enter... read more
I had questions concerning my Navigation system today. I received a call from a technician very quickly and was sent video instructions on my phone that were very easy to understand. Thank you Kawai! I really appreciated your help today!!
I recently took my Range Rover Sport in for an unscheduled service due to a software glitch. I was extremely happy that they squeezed me in that morning, updated the software modules and ran other diagnostic tests to ensure no other issues or updates pending. Thank you Service Department and Mike K. I also inquired about a remote start. A sales associate Informed me that my vehicle should already have a remote start and confirmed it by putting in my Vin number, which still had the previous owner’s tag and info listed. Wow! I... read more
Very rude customer service
Why make a customer if you gotta be rude, disprespecful and arrogant with him? The Staff needs trainings in common courtesy, etiquettes & customer service especially dealing with ethnic backgrounds. Don't get a customer if y'all can't retain one.
extremely rude behaviour towards an acquaintance
PATHETIC SERVICE!! they all lack basic courtesy and manners. Please try teaching your employees some basic ethics.
Frequently asked questions about Jaguar Land Rover of Annapolis
How is Jaguar Land Rover of Annapolis rated?
Jaguar Land Rover of Annapolis has a 4.4 star rating with 116 reviews.
When is Jaguar Land Rover of Annapolis open?
Jaguar Land Rover of Annapolis is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com