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Jaguar Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
Location details
11217 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service!!!
he told me he will call me be back but he didn't and couldn't get me a good deal for a car so no good at all!
Ultimately not the spec I wanted but very responsive to the inquiry.
Awesome
Called me back in a reasonable amount of time.
Business response:
We are so happy that our Jaguar San Francisco team delivered an excellent experience. Thank you, James!
TERRIBLE!!! The vehicle was buried in the repair area. We took it out for a test drive and had to return immediately because of mechanical issues. The sales person was supposed to contact me when the issue had been resolved. As of today I have not heard from San Francisco Land Rover.
Business response:
Donald, I'm sorry to hear about your experience with the test drive. I understand that the General Sales Manager has now reached out to you and let you know that he is going to personally monitor the progress of the vehicle through the service department and will have the vehicle taken to your house for the test drive once the work has been completed. I appreciate your feedback and if there is anything else that we can help with, please let me know. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience... read more
Dealership never called back to give me info about the car. I had to drive up there and they are not good about keeping their word. We made a deposit on the car they said it would be easily refunded if we changed our mind, which they still have not taken care of even though I have called multiple times so now I have to drive an hour there and an hour back home to get my refund. Also they had said car would be washed and clean when we went to go see it. Car was neither clean or ready to be test driven, it is sitting on their ... read more
Business response:
I sincerely apologize for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience for our guests, and it is never our intention to mislead them. We are committed to resolving these issues promptly, including processing your refund as promised. I have reached out to the store to see if anyone there recognizes the situation and can follow up on it. However, in case they don't, please go ahead and contact me at the email address below with your full name and phone number. Also, ... read more
They are the worst. Don't deal with them. Their used car manager will lie to you. After the sale they don't know you. I bought 2023 BMW 45e Hybrid. They promised to give me the electric charger that came with it. So after 2 months of run around they sent me an old charger with the socket side replace with an inferior type. I had it tested and the electrician said I wonât use it. The power it emits is erratic. Probably the reason the socket was replaced. Now they promised me again a new one. Also they said the will give me ... read more
Business response:
I'm truly sorry to hear about your experience with the charger and gas promise. This is not how we aim to treat our customers, and I apologize for any inconvenience caused. We would like to speak with you further but will need for you to contact me at the email address below with your full name and contact information. Also, when you reach out, please list the name "Bong_Bong" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@... read more
Trying to sell an automobile that was recently in an accident. Not good
Frequently asked questions about Jaguar Jacksonville
How is Jaguar Jacksonville rated?
Jaguar Jacksonville has a 4.7 star rating with 1,191 reviews.
When is Jaguar Jacksonville open?
Jaguar Jacksonville is open now. It will close at 7:30 p.m.
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