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Jackson Hewitt Tax Service

1.7

About this business

Location details

5720 College Corner Pike, Oxford, OH, 45056, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
1.7178 reviews
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Yolanda F's profile image
Yolanda F 
2 years ago

1.The website said to make an appointment and get 50% off tax prep.They wanted me to pay full price 2. The representative was on the phone with traffic court While he prepared my taxes.3. He miscalculated my taxes ..(saying I owe more than $20g).. giving me a near heart attack. And it keeps going up!4. He showed up at my job the next day. Name dropping my name saying he does my taxes. 5. He used his personal call phone to call my cell phone after hours to ask me for a personal favor! He pulled my personal information from hi... read more

Yolanda F's profile image
Yolanda F 
2 years ago

1.The website said to make an appointment and get 50% off tax prep.They wanted me to pay full price 2. The representative was on the phone with traffic court While he prepared my taxes.3. He miscalculated my taxes ..(saying I owe more than $20g).. giving me a near heart attack. And it keeps going up!4. He showed up at my job the next day. Name dropping my name saying he does my taxes. 5. He used his personal call phone to call my cell phone after hours to ask me for a personal favor! He pulled my personal information from hi... read more

Yolanda F's profile image
Yolanda F 
2 years ago

1.The website said to make an appointment and get 50% off tax prep.They wanted me to pay full price 2. The representative was on the phone with traffic court While he prepared my taxes.3. He miscalculated my taxes ..(saying I owe more than $20g).. giving me a near heart attack. And it keeps going up!4. He showed up at my job the next day. Name dropping my name saying he does my taxes. 5. He used his personal call phone to call my cell phone after hours to ask me for a personal favor! He pulled my personal information from hi... read more

Melissa Q's profile image
Melissa Q 
2 years ago

He was nice, my mom wanted to go there do our taxes together it was too much expensive but my only problem was they messed up on my taxes and fixed it charged me a fee for fixing their mistake but reimbursed me the fee. The first time they forgot missing credit I would have been in a lost. But its mailed me saying I qualify for credits gave them the paper they fixed it. Now Im still waiting for my taxes. A simple mistake that could have cost me and they didnt give me the guaranteed your money back plus $100. She only offered... read more

Murray S's profile image
Murray S 
2 years ago

Had a code for half off on prep fees. We were told it was no good when we presented it to the preparer. Office was poorly set up, noisy, cramped workspace. Preparer conducted personal family business while clients were at her desk. Preparer was not well informed on tax law regarding self employment. Tax prep fees were far in excess of anything reasonable. Finally, the preparer did not have a folder in which to place the client's copy of the return, and did not even staple the papers together. Overall, a horrible experience. ... read more

Melissa Q's profile image
Melissa Q 
2 years ago

He was nice, my mom wanted to go there do our taxes together it was too much expensive but my only problem was they messed up on my taxes and fixed it charged me a fee for fixing their mistake but reimbursed me the fee. The first time they forgot missing credit I would have been in a lost. But its mailed me saying I qualify for credits gave them the paper they fixed it. Now Im still waiting for my taxes. A simple mistake that could have cost me and they didnt give me the guaranteed your money back plus $100. She only offered... read more

Murray S's profile image
Murray S 
2 years ago

Had a code for half off on prep fees. We were told it was no good when we presented it to the preparer. Office was poorly set up, noisy, cramped workspace. Preparer conducted personal family business while clients were at her desk. Preparer was not well informed on tax law regarding self employment. Tax prep fees were far in excess of anything reasonable. Finally, the preparer did not have a folder in which to place the client's copy of the return, and did not even staple the papers together. Overall, a horrible experience. ... read more

Murray S's profile image
Murray S 
2 years ago

Had a code for half off on prep fees. We were told it was no good when we presented it to the preparer. Office was poorly set up, noisy, cramped workspace. Preparer conducted personal family business while clients were at her desk. Preparer was not well informed on tax law regarding self employment. Tax prep fees were far in excess of anything reasonable. Finally, the preparer did not have a folder in which to place the client's copy of the return, and did not even staple the papers together. Overall, a horrible experience. ... read more

Melissa Q's profile image
Melissa Q 
2 years ago

He was nice, my mom wanted to go there do our taxes together it was too much expensive but my only problem was they messed up on my taxes and fixed it charged me a fee for fixing their mistake but reimbursed me the fee. The first time they forgot missing credit I would have been in a lost. But its mailed me saying I qualify for credits gave them the paper they fixed it. Now Im still waiting for my taxes. A simple mistake that could have cost me and they didnt give me the guaranteed your money back plus $100. She only offered... read more

Frequently asked questions about Jackson Hewitt Tax Service

How is Jackson Hewitt Tax Service rated?

Jackson Hewitt Tax Service has a 1.7 star rating with 178 reviews. 

When is Jackson Hewitt Tax Service open?

Jackson Hewitt Tax Service is closed now. It will open tomorrow at 11:00 a.m. 

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