This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Jack's Wayback Burgers
- Restaurants
- Pottstown, PA
About this business
Location details
255 Upland Square Dr, Pottstown, PA, 19464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My sister and I had a wonderful first experience at Wayback Burgers today. This is mainly due to the friendly and extremely helpful manager, Eric. He answered every question we had and even gave us background information about the store and its products. On top of this incredible customer service, the food was fabulous! Wayback Burgers is now our favorite burger place. In addition, the store offers many coupons and deals, even for teachers. That makes my family of teachers extremely satisfied!
Business response:
Thank you for your kind review Kim. We are so glad you had an amazing experience and hope that we see you again very soon!
Just wanted to let everyone know how amazing this place is. The manager Jeremy was very friendly and proper when we waited awhile for food. He made it right. Good man.
Business response:
Raven Anderson, we're glad to hear you enjoyed your visit.
Food is great service is great I love the cheese burger
Business response:
Loki, your wonderful feedback and rating mean a lot to us. We will make sure to pass along to the team! See you on the Wayback!
Wife and I ordered the same burgers. One came with lettuce and pickles. Other one didn't for some reason. Burgers tasted so so. Ordered onion rings. Got 4 very small over cooked rings. Pop from the fountain was flat. 2 burgers 1 order of fries 1 order of onion rings 2 pops $27! Waytoo expensive. Everyone told us to go here. Only thing good was the place was clean. Won't go back.
Business response:
Sorry to hear you didn't like your experience tonight. We have create your own burgers so we do not put anything on that you do not request. You are the only complaint we had, and I had some of the employees try our pop at about 7 when I saw this compl…See More
Great burger ordered from uber. My sauce was not on the burger! I was looking to taste the sauce, as it is my first time having your food. Fries are great, my toddler loved them. Just wished I could have got what I requested on my burger. � will try again.
Business response:
So sorry to hear that! Please give us another try! And thank you for the 4 stars!
Awesome burgers, onion rings, and shakes... enjoy it every time...
Business response:
Thank you!!!
Business response:
We appreciate your positive review about your recent experience with us!
Service is always quick, and the burgers are outstanding.
Business response:
Hi Dee Horne, thank you so much for your positive comments about Wayback Burgers! We look forward to seeing you on the Wayback!
I went there last night, and like no one was there yet our order took FOREVER! We got it to go and as we got into the bag to eat some fries on the way home..they were cold,almost like they went worked all the way. And our food was so gross I couldn't even eat it, and I have eaten there before but this time was by far the worst. Don't plan on going there again...i have been there lots before but now I'm done!
Business response:
Melissa, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (541) 654-5293 so we can work towards a resolution. We look forward to hearing from you.
Frequently asked questions about Jack's Wayback Burgers
How is Jack's Wayback Burgers rated?
Jack's Wayback Burgers has a 3.9 star rating with 570 reviews.
When is Jack's Wayback Burgers open?
Jack's Wayback Burgers is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com