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Jack Schmitt Ford Lincoln
- Automotive
- Collinsville, IL
About this business
Location details
1820 Vandalia St, Collinsville, IL, 62234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mike Miller was our sales rep. He was patient with us, got us exactly what we came here for. He was funny and kept us busy while they worked on numbers. Then he just told us about free car washes and we got a gift card! Woohoo! So glad we came here! Thanks a million Mike! Great job! You made our day!
We just bought a 2016 Lincoln MKX from Mike Miller and it was the best buying experience ever. Mike really goes out of his way to see that you are satisfied and happy with your purchase. We recommend Mike to anyone looking for a new car.
Business response:
Mrs. Landis, thank you so much for the kind review. You are going to absolutely love the MKX! What an amazing new vehicle- especially the redesigned 2016 model! We realize that our customers have choices and we appreciate you not only giving us the opportunity, but choosing to do business here with Mike and our team. If I may ever personally be of assistance to you please feel free to contact my office! -Andy Carr, General Manager
Bought a truck from here in June broke down 3 days after purchase and now it's broke down again I won't ever buy here again
My husband and I bought a Ford Escape, from Jack Schmitt in September, Our salesperson, Laurie Hinton, was very helpful and professional. She answered all our question, and was very friendly and easy to work with, Thanks for all your help Laurie, we are very happy with our Escape and your service, I will not hesitate to send anyone looking to purchase a new vehicle, your way!
Business response:
Sue Downward thanks so much for your business and for working with Laurie and the team here at Jack Schmitt Ford Lincoln. You will absolutely love your new Ford Escape! Please know that we will provide the same great level of care for anyone you send to us! If I may ever personally be of assistance to you please feel free to contact my office. -Andy Carr, Generall Manager 618-344-5105
Customer Service SUCKED! Only one person spoke the whole time we were there for oil change. That wont happen again. We will go where people at least say hello!
Business response:
Brenda- we are very sorry to hear about your experience here. This is not typical of what our service customers express to us. I would really appreciate the opportunity to hear more about what went wrong on your visit. I invite you to contact me personally any time here at the dealership. 618-344-5105. -Andy Carr, General Manager
Me and my daughter went there a couple of months ago to look for a vehicle for my daughter possibly Ford focus. Instead I ended up leaving the dealership with a new vehicle for myself and went back the very next day and got my daughter a Ford focus, all thanks to Laurie for being absolutely amazing! I recommend this dealership to anyone whatever your needs may be, whether buying or trading! Just walk in and ask for Laurie and she will make your dreams come true! Thanks Laurie for being the best salesperson i have ever had!
Business response:
Becky Hamiti thanks so much for your business! We are so glad you chose to work with us and with Laurie! We hope to be able to continue to assist you with any vehicle needs for years to come! Don't forget free car washes any time we are open!
I had a great experience here! I initially came in just to scope out a 2016 Ford Fiesta Titanium Hatchback. My salesperson was Laurie and she was very helpful, polite, and professional. She explained every detail of my car and walked me through the inside accessories and other features. She had great knowledge of the car and didn't steer me wrong. I didn't think I was going to drive off in a new car that day but after looking, driving, and having new knowledge of the vehicle. I purchased it and love my new car! Thank you Lau... read more
Zhi Zhong did a wonderful job explaining the features of our new car. Thanks Z
We have always bought our new cars here a great place. I highly recommend going there for new or used cars.
Frequently asked questions about Jack Schmitt Ford Lincoln
How is Jack Schmitt Ford Lincoln rated?
Jack Schmitt Ford Lincoln has a 4.4 star rating with 636 reviews.
When is Jack Schmitt Ford Lincoln open?
Jack Schmitt Ford Lincoln is closed now. It will open at 8:30 a.m.
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