IU Health Home Care Indianapolis - Gateway Plaza

jeffrey bennett 

on Google

4 months ago

IU Home Health Care is unresponsive. 

Rachel Kenny Turner 

on Google

4 months ago

Received a bill for 5x the off the shelf cost of my newborns formula. I have called them every day for 3 weeks and can’t get anyone to call me back. I’m going to report them to the state. 

Mark Carpenter 

on Google

4 months ago

[Updated review: changing from five stars to one star. I have just received my THIRD bill for $257 for CPAP supplies I’ve already paid for TWICE. Ordering CPAP supplies is a breeze. Dante Alighieri should have created a separate circle of Hell for IU Health-Home Health’s billing department, which is malicious and vindictive in their incompetence.] Their products are good. They're very good at matching up exactly the right supplies needed for the correct CPAP machine. Their billing system absolutely SUCKS. If you call Home He... read more

Bradley Massengale 

on Google

11 months ago

I received one bill for a service from 7 months prior stating that it was the final notice before being sent to collections in 2 business days. I had never been given a notice. There was no ability to pay online and the bill looked fraudulent. The person on the phone was rude and acted like I was stupid for not knowing what the charges were for. 

Natalee Brann 

on Google

a year ago

I am very disappointed in this service. I received 2 months of supplies for my child and it was on time. I was told my insurance would cover to a certain amount not knowing that the price for the formula I was receiving was set for $180 when retail was $36. My insurance only covered half. In the long run I could have saved money going to the store using coupons from the manufacturer. I have called numerous times to make sure the price was correct and they keep giving me a phone number to a CPAP education center. I feel like ... read more