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Ironwood Apartments

1.8

About this business

Welcome to Ironwood Apartments, a stunning residential community offering studio, one-, two-, and three-bedroom apartments in Livermore, California. Style and sophistication combine with wine country charm in a great location to provide a truly exceptional living experience. Take advantage of dozens of nearby wineries, a quaint and bustling downtown and easy freeway access to 580. Unparalleled amenities and modern design touches deliver a further feel of elegance throughout each home as well as the community. Schedule a tour... read more

Location details

5643 Charlotte Way, Livermore, CA, 94550, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.8276 reviews
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DJ L's profile image
DJ L 
2 years ago

Appears that the treatment with ongoing management styles are still very much influenced. People in charge and providing customer service to residents should always take the upper stand in problem resolution. Instead the unprofessionalism that has happened over time and for a manager to say they dont have time to talk about concerns is beyond me. When it comes to setting rules it has been seen that some persons of management will take there own accordance to enforcing something that isnt even in the lease agreement nor docum... read more

Shane E's profile image
Shane E 
2 years ago

In regards to The Landing at **********. Property manager **************** called to get an updated quote on an apartment. Spoke with property manager, *******. She quoted me 1300-1400. I put in an application same day. The next day I visit the property and they let me know rent is now **** and I was still approved. I stated this is not what I was quoted and the staff said manager will look into it. Almost a week went by with me calling daily. No response. I visit today to finally get answers and they are reluctant to refund... read more

Doug S's profile image
Doug S 
2 years ago

I feel its unfair for a buyer to try to get qualified in these parks (Sage park) because of the social security benefits, but more likely the lazieness of the mangement of the people who work there.People have lots of money in the bank and they still wont allow them to retire and enjoy the rest of their lives there! 

Business response:

Thank you for reaching out to us. We do not manage a community called Sage Park, and are unfortunately unable to follow up on the issues you have described. 

Concerned R's profile image
Concerned R 
2 years ago

If you want to get something accomplished at the office, do NOT speak with *************************. ***** treats residents like her personal therapist, and will use your valuable, irreplaceable time as her therapy hour if you step into her office (no pun intended). ***** will burden you, traumatize you and/or re-traumatize you with stories of how her babys daddy beat on her, beat on her while she was pregnant, the heart attack, etc. Its extremely unprofessional, and unkind as a person to dump all of this on residents, espe... read more

AMY C's profile image
AMY C 
2 years ago

house infested w maggots they never came to find source or send pest control. place is managed all by temps who do not care about property DO NOT LIVE AT THE ***** its a dump 

Marcela A's profile image
Marcela A 
2 years ago

I just had the most horrible experience with the staff at the leasing office The staff was very unpleasant and disappointing.******* was very rude, disrespectful and honestly I felt discriminated against, I have never in my 44 years of life felt or have been made feel this way before.******* was extremely, rude, and inconsiderate & honestly needs a training moment. When people have questions it is okay not to know the answer and say that they don't know instead of becoming defensive and disrespectful and insulative.Mistreatm... read more

Mikayla W's profile image
Mikayla W 
2 years ago

I have lived at sunset ridge apartments managed by avenue5 for 3 years. When I moved in I was assured that everything was brand new. We lived without internet for almost 4 months. I had to drop out of school. The nails in the carpets stick up through the floor and cut you bad. They said the carpets were fixed but there were still nails poking through. I moved downstairs from my old and had the same problem. I put in work request after work request but nothing was ever fixed UNTIL I had a dispute with the landlord regarding r... read more

Phillip T's profile image
Phillip T 
2 years ago

This has got to be the most incompetent management company Ive ever seen. I live currently (unfortunately) at ***************** and FOR MONTHS have been speaking to management about my neighbor who plays music almost every single day from midnight to 630am and then starts a long day of screaming at her kids. Not to mention the fact that the cops are constantly here, the same neighbors kids and other kids run around all day vandalizing things and kicking peoples garage doors. I cant wait to find a new place and get out of her... read more

Dorothy T.'s profile image
Dorothy T. 
2 years ago

Ive been a resident for 8 years. A good, clean, reliable resident. I moved here initially as it appeared to be the perfect spot for seniors. It actually was until Avenue5 assumed management. Since then, maintenance calls are left attended unless its an actual emergency and then maintenance on call responds in a timely manner. Messages left for the Manager are totally ignored. Rent checks are held for months at a time before depositing. Last but surely not least, the management personnel and some maintenance workers are the m... read more

Frequently asked questions about Ironwood Apartments

How is Ironwood Apartments rated?

Ironwood Apartments has a 1.8 star rating with 276 reviews. 

When is Ironwood Apartments open?

Ironwood Apartments is closed now. It will open at 9:00 a.m. 

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