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Ironwood Apartments
- Residential Leasing
- Livermore, CA
About this business
Welcome to Ironwood Apartments, a stunning residential community offering studio, one-, two-, and three-bedroom apartments in Livermore, California. Style and sophistication combine with wine country charm in a great location to provide a truly exceptional living experience. Take advantage of dozens of nearby wineries, a quaint and bustling downtown and easy freeway access to 580. Unparalleled amenities and modern design touches deliver a further feel of elegance throughout each home as well as the community. Schedule a tour... read more
Location details
5643 Charlotte Way, Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Not a resident but they keep your application fees although they say refundable.
Ironically, my spellcheck corrected Residential to Resident-evil across the remainder of my document, which I think you will find more accurate. The notoriety I have is the notoriety Aye5 Resident-evil ******************* gave to me. Well, clearly this resulted in a monstrous failure!What is most bizarre about the unfolding of this RENTER EMERGENCY DRAMA is that I have never been able to meet with any of the executive managers. ********* Resident-evil ever admit why? I believe the public deserves to know the truth. Aye5 Resi... read more
Avenue 5 had taken over ***************** property in 2019. I have been at this property since June 15, 2018. Since they have taken over this property has gone downhill and rent has tripled and the leasing office staff are incompetent, rude, and have no customer service skills whatsoever. I just recently had a stay in the hospital due to an unexpected illness and I paid my rent the way I have been paying by cashiers check since 2018. While in the hospital the leasing office contacts me and tells me that I never paid my rent ... read more
I live at ************************* and have been dealing with flooding for over a month. On December 4th my master bedroom and bathroom flooding from a leak somewhere upstairs or on the roof. They placed equipment to dry out the walls without opening up the walls and did not check upstairs to find the source of the leak. Two weeks later they finally opened some of the walls and stated it was still wet. two more weeks and they came to tear out the vanity, stated it was still wet. They finally removed equipment on 12/26 and s... read more
This is by far the worst apartment management company I have ever had to deal with. They are totally non-responsive to calls or emails and I have no choice but to just deal with my situation at my complex. At this point, I am just going to reach out to the city housing department because I am still waiting on repairs that date back to a Nov ************************************************* about. I would avoid any Ave5 complex and just not give them your hard-earned money, you will just waste it with them.
Just a horrible company - unorganized, irresponsible, rude, and with no work values. My phone calls to the main customer service number were not returned after I left multiple voicemails & trying to file a complaint (we are talking months).I am a former resident of *******, and *************************** (who was at that time a property manager) was rude to me via ************* when I wanted more information relating our balance (since we were moving out & they messed up) - by the way, English is my second language which is... read more
I would give this management company NEGATIVE stars if possible. They took over ************* property in **********. We had issues with move out charges and was instructed to talk with their billing department. *************************** and ***** in the billing department were both very rude, interrupting me, talking over me, and changing the facts that were being discussed. ****** left a voicemail for the office on my daughters phone in error that was unethical giving the office instructions on how to charge more money. ... read more
Do not rent at ***************. Here is a little summary of the **** we have had to deal with since day one. I was a resident with the old management company for 6 years. When Avenue5 came in, they showed us their newly updated unit and we were ecstatic to move into a new/bigger unit when our lease ended. Upon move in day, we were told that the apartment was perfect and that we were going to be so excited. We walked in and the flooring was bubbling and the linoleum was cut in such a terrible way that you could see where it w... read more
Wish I could leave "0" stars. Low rent move-in cost, $1800.- per month for a one bdr. After 2.5 years my rent climbed to $2800.- for the same apartment with 12 month leases. I was told parking and rent will be raised again. I decided to pay the penalty and move out. I was charged carpet cleaning and apartment cleaning cost that were not on the original lease agreement. I was not informed of these charges until 2 weeks after I have moved out. I have left the apartment spotless. I was charged 2 extra days even though I moved o... read more
Frequently asked questions about Ironwood Apartments
How is Ironwood Apartments rated?
Ironwood Apartments has a 1.8 star rating with 278 reviews.
When is Ironwood Apartments open?
Ironwood Apartments is open now. It will close at 6:00 p.m.
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