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Ironwood Apartments

1.8

About this business

Welcome to Ironwood Apartments, a stunning residential community offering studio, one-, two-, and three-bedroom apartments in Livermore, California. Style and sophistication combine with wine country charm in a great location to provide a truly exceptional living experience. Take advantage of dozens of nearby wineries, a quaint and bustling downtown and easy freeway access to 580. Unparalleled amenities and modern design touches deliver a further feel of elegance throughout each home as well as the community. Schedule a tour... read more

Location details

5643 Charlotte Way, Livermore, CA, 94550, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.8276 reviews
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Nat T's profile image
Nat T 
2 years ago

Re: ****************. Horrible. First issue is **** at the front desk does not know what he is doing and when he makes promises and agreements and discovers he was wrong he lies. He does not have the ability or character to stand by what he promises when having to follow through or own up to his promises when trying to get you into the property. Second is once our emails were given to Avenue 5 (corporate company that owns ****************) we immediately started getting spam and junk emails from different companies. When I m... read more

avita b's profile image
avita b 
2 years ago

A5R owns Maria's **** Apartments (200 unit) complex in ***********************************************. When I moved in last October 1 month Free rent was advertised. a New PM came in in December and i have not received my free month rent. I asked the new leasing office manager about this and got the answer sorry it's not on your concession sheet too bad so sad you don't get a free month rent. WTF? It's still advertised 1-month free rent I am not getting this because the manager does not care, Tickets are closed or even canc... read more

Theresa R's profile image
Theresa R 
2 years ago

DO NOT RENT FROM!!!! an Avenue5 property (Portland). The management culture does not care about tenants, the turnover in staff is unbelievable (6 managers, 20+ staff have been fired) causing chaos for tenants; work orders not completed: property not cleaned; water leaks not attended too; accidents on property, common areas (which we pay) are neglected; packages disappearing; and ignore your requests. I have never seen a culture corporation not knowing the Property Managment business. When I brought these issues up to Regiona... read more

Darin L's profile image
Darin L 
2 years ago

DO NOT RENT FROM!!!This organization's business license is currently SUSPENDED as of 22 Dec 2022. I had a billing dispute with them that I notified them of, in writing, on 12 Aug 2022. To date, no response from the company to that dispute letter. They did send me two "settlement offers" at a 10% discount on the $550 cleaning fee they wrongly charged me. "Doing me a favor," they said.I've already contacted the State AG, because those "settlement offers" are illegal attempts at collecting a disputed charge. And, as two billing... read more

Stone C's profile image
Stone C 
2 years ago

Horrible company. I have been calling their corporate office for 3 days, hours at a time. Left multiple voicemails with no reply. They are cheats and liars. The worst kind of scum. 

Sabrina S's profile image
Sabrina S 
2 years ago

We are needing to break our lease at *************************. Due to the neighbors sky high electricity bill, we went to the leasing office to see if she could transfer into our unit and simply release us from our lease. She even said that she would pay two extra months at her current unit to cover the 60 day notice, but she wanted to move ASAP. This sends like a win-win for ALL parties, even the apartment complex. We were told that corporate denied this request. We have attempted to verify this with the company, but have ... read more

Sharon D's profile image
Sharon D 
2 years ago

Unfair housing practices as after completing the rental application, they changed the monthly rent $200 & furthermore werent offering the one month free as per applying for the unit.The Property Manager is extremely difficult to work with and very unprofessional ie will yell loudly & snarky every time you speak with him as so ate his staff, especially one of the woman working ******* experience overall has been horrific and seems to be a pattern with other property managed Apt. complexes in *******, ** with *****************... read more

Lynne H's profile image
Lynne H 
2 years ago

I live at ***************. Since it has been taken over by Ave 5 it has been a HUGE disaster, tenants are treated very poorly. The list of complaints seem to grow by the minute. Office staff is THE WORST at customer service. The maintenance is not proficient. Lights down, mailboxes broken, hot tubs not working, gym not finished, fountains look hideous, ground are filthy, parking lot pitch black due to lights out, work orders not fulfilled, unfair rent hikes. Rent goes up suspiciously, no right for the holiday day / 2 day ren... read more

Pat R's profile image
Pat R 
2 years ago

It's falling apart since Avenue 5 took over. This is NOT luxury living as they claim; it is NOTHING like the pictures, not even close. Constant turnover of staff, I think we are now on the 4th manager, & no one I know has met or spoken to her, nor does she or Avenue 5 return emails. The only people you can find in the office are temps that can "take a message" & say "I don't know". They rarely answer the phone but you can't blame a temp that has no power to do anything. All the old maintenance personnel are gone & good luck ... read more

Frequently asked questions about Ironwood Apartments

How is Ironwood Apartments rated?

Ironwood Apartments has a 1.8 star rating with 276 reviews. 

When is Ironwood Apartments open?

Ironwood Apartments is closed now. It will open at 9:00 a.m. 

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