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Irma's Bridal

3.8

About this business

Location details

1990 NJ-70, Cherry Hill, NJ, 08003, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed12:00 p.m. to 9:00 p.m.
Thu12:00 p.m. to 9:00 p.m.
Fri12:00 p.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.886 reviews
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L's profile image
2 years ago

Poor Customer Service I would not recommend this bridal salon to anyone! Please go somewhere else for your bridal attire! Irma is not customer service oriented and she is only concerned with making a profit through extra charges and inflated fees for alterations! First of all they strongly suggested I order a dress two sizes too big. I wear a size 8 and they suggested a 12! I also had to pay a fee for extra length because I am tall. I went along with all of this because I figured Irma's Bridal could be trusted. Of course, wh... read more

Veronica's profile image
2 years ago

Thank you for a positive experience I went to Irma's Bridal to shop for bridesmaid dresses for my June 2011 wedding. The staff is very patient and caring. They really took their time with me and my sister who is my Maid Of Honor. They made great suggestions and were very pleasant. I have been to many other bridal shops who just care about making the sale. This is surely not the case at Irma's Veronica 

Debbie's profile image
2 years ago

Love the Staff, Not the Management This is what happened - After letting Irma talk me into alterations I did not need (feeling she should know best) she insisted I owed her a $35. balance. She couldn't find her record (little pieces of paper) showing I paid an additional $35. for a special color over the phone. I originally paid in full for the dress and corset but she called me a week later telling me I owed an additional $35. and she would not order the dress until it was paid. I was on vacation so I offered her the balanc... read more

Joyce's profile image
2 years ago

A very happy mother of the groom My son got married on May 8, 2010. I shopped at about 7 other stores before I went to Irma's. She was without a doubt the most knowledgeable, kindest, and genuine owner I had encountered. She was helpful and she knows what looks good on you. I was afraid at first because I had seen another review which was not very favorable about Irma's, but this was not so at all. My dress was ordered, and came in on time, the fitting was perfect (the seamstress was also amazing). I received many compliment... read more

Karen's profile image
2 years ago

WOW...what great service After spending several weeks of shopping for the “perfect” junior prom dress a colleague mentioned Irma’s Bridal. With only 4 weeks until the prom and running out of time, we headed over to Irma’s. Within minutes of entering the store I knew we were in the right place. We were greeted by a very personable woman, Irma, who showed my daughter dress after dress trying desperately to find her that “perfect” dress. After quite a bit of time Irma decided to try a different approach. She sat dow... read more

J's profile image
2 years ago

Please Be a Careful Consumer When purchasing a wedding gown for your big day, remember, you have a choice. Irma's definitely has great selection, but follow-through and customer service are of the poorest caliber possible. I was to have ordered a size 4 wedding dress for my big day, as I was told that was the smallest dress size to order (I am a street size 0), and Irma ordered a size 8! Please be careful, as you may not receive what you thought you had purchased, and you only have your special moment once. 

T's profile image
2 years ago

Irma's Bridal is Exceptional! I ordered a Mother of the Groom gown. Service was excellent. Gown came in the time frame quoted. I have another son getting marrried in 10 months. I plan on returning to shop for another gown. 

Lynn's profile image
2 years ago

TERRIBLE Customer Service! The worst and rudest sales people ever . you sign in and wait after an hr . they say oh your only picking up i will go get it .lol that didn't happen . When they did call her they got the dress put her in a dressing room and left sales lady came up front called another name i thought she was done . Next thing my daughter called me and ask me to come to the dressing room the lady just left her there NEVER CAME BACK. So i went an took her away from the other customers and said the dress was way to bi... read more

Elaine's profile image
2 years ago

Fabulous Find I have been searching for a Mother of the Groom dress and felt kind of discouraged. After shopping at 7 bridal salons I decided to go to just one more. It was Sunday and I stopped in at Irma's only to discover that Sundays were appointments only. Irma reassured me that I would definitely find my dress there and graciously offered me several catalogs to look at while she helped her customers who had appointments. It became obvious to me that this dress shop had the best selection and the prices were reasonable. ... read more

Frequently asked questions about Irma's Bridal

How is Irma's Bridal rated?

Irma's Bridal has a 3.8 star rating with 86 reviews. 

When is Irma's Bridal open?

Irma's Bridal is closed now. It will open on Monday at 12:00 p.m. 

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