This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
26 West Avenue, Saratoga Springs, NY, 12866, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:00 p.m. | |
Tue | 9:30 a.m. to 5:00 p.m. | |
Wed | 9:30 a.m. to 5:00 p.m. | |
Thu | 9:30 a.m. to 5:00 p.m. | |
Fri | 9:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
What you are told or what you watch on the training video is very different from what you experience. There needs to be better training to customers. Tell them what to expect with any case scenario. Such as insufficient blow with rolling retest… (eg. the device will alarm view message missed blow…continue to alarm then you will see a timer press the button and proceed with sample…this is not a violation) I feel like better education/training will make for a better customer experience. As far as customer support they will rea... read more
Customer support team may need more training. I have been given Miss or inaccurate information. I was told that I would have at least 5 minutes for rolling tests and this is a lie. I know have a missed test on my record.
This process can cause so much anxiety. Customer service has reached out and has helped eliminate this anxiety by some. Thank you Isaias for your help!
Quick and courteous service.
Intoxalock Ignition Interlock has a 3.9 star rating with 11 reviews.
Intoxalock Ignition Interlock is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com