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International Comfort Products
- Manufacturing
- Lewisburg, TN
About this business
Location details
650 Heil Quaker Ave, Lewisburg, TN, 37091, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a new unit installed on 4-10-20. Was on vacation and came home to a hot house. Units compressor was shot. Have documentation when it was installed, the company that installed it, everything !! The papers say unit has a 10 year warranty. But here is the catch , it was never registered online !! Called ICP about this. They said IF it was registered online, it would have had a 10 year warranty. No one explained this to me !! So whats the difference if its registered online or have original paperwork ?? ICP should stand behi... read more
How do you give a company zero stars? This company don't deserve any. Paid 8K for a new machine less than 2 years ago and they will not replace the unit. It flooded my attic. Please, do NOT purchase from these losers!
Commercially... Not good. I have 7 roof top units on my 20,000 sq ft building about 11 years old. At about 5 years the compressors start going. One unit has had three compressors burn up in less than 2 years. Right after the year warranty expired. I called their customer service directly and they don't help on commercial. You may save a buck up front but expect to pay a lot more in the long run. If they really cared they'd have a commercial owner customer service center to call and/or reply to my comments?
I definitely would not purchase any of these products. I had a new unit installed two years ago and it went bad. Well maintained and taken care of. Will not receive parts for two weeks. Worst experience I have ever had with a HVAC product. I have several properties and this experience is the worst.
We spent over 14,000 on 2 Air Conditioning units from International Comfort Products. Both of our units make a loud clanking noise when the AC units turn off. One of the units also makes a loud buzzing noise that you can hear from across the street and all the way into our backyard. The unit that makes the loud buzzing noise is on the side of the house about 40 feet from the backyard. Our porch area is about 30 feet long from the side of the house and we can hear the buzzing noise from over 70 feet away very clear. Our ... read more
Totally agree with many other reviewers. After 3 years had to replace evaporator coil $ 1100 in labor. Then 2 years later, today ,I now have to replace the same coil. Tells me there is something wrong with their products, very poor quality, I should not have to replace a coil every 2 to 3 years Bill Smielewski Cape Coral, FL
WARNING!!! DO NOT Buy any ICP product!!! Had a Comfort Aire unit (Made by ICP) installed a little over 3 years ago. At the 2 year mark had the Condenser Coil and about a week later the Heat Strips go bad. Now a year later the Compressor went bad. Sad that a company can't stand by their product. I gave them one star because they did honor their warranty on parts, however that doesn't help my wallet for the almost $3000 in labor, service calls and refrigerant!
3 breakdowns in 3 years! The latest one is $1000 in labor and coolant! DO NOT BUY International (dis)Comfort Products!!! ICP corporate almost laughed when I told them the labor cost. That tells me they know the crap they are selling! They're not rated on the BBB because they probably cant have a rating below ZERO. Thanks for taking $1000 right at Christmas. I'm getting a side gig to save up to replace this turd ASAP.
Can I give less that a 1 star? I bought a brand-new unit in 2019. I've been having problems with this unit every year. This year the unit has been diagnosed with a defective coil. The repair estimate is over $3000. I have gotten no help or support from ICP even though I have been in contact with their customer service team four times. The company that installed my unit will not respond to any service requests and ICP no longer has any ICP dealers in my area.
Frequently asked questions about International Comfort Products
How is International Comfort Products rated?
International Comfort Products has a 2.8 star rating with 304 reviews.
When is International Comfort Products open?
International Comfort Products is open now. It will close at 6:00 p.m.
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