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Integrated Behavioral Health
- Healthcare
- Birmingham, AL
About this business
At IBH, our mission is to provide patient-centered, high quality mental health services to meet the needs of individuals and families in Alabama. IBH offers a variety of integrated mental health services including outpatient and inpatient services, as well as onsite psychiatric services in long-term care facilities. IBH services consist of psychiatric assessments and evaluations, medication management, individual and family counseling, treatment planning, and disease education.
Location details
4984 Overton Rd, Birmingham, AL, 35210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m incredibly disappointed with Integrated Behavioral Health. It is deeply upsetting that I’m not allowed to switch providers within the practice, despite feeling unheard and dismissed by Dr. Hadley. Mental health is not something to take lightly, yet Dr. Hadley’s approach has made me feel like just another number for someone to check off a list rather than a person in need of care. What’s worse, I can’t shake the feeling that I’m being kept around not for my well-being, but as some kind of financial kickback to her practic... read more
This practice was genuinely a good practice…. 4 years ago. Dr. Hadley and her staff do not return calls unless you call multiple times. The staff is rude. If you express concerns you are brushed off and told it’s not their fault. After contacting multiple days due to wanting to come off of medications I was treated rudely and again brushed off. After speaking even with multiple people they continued to act like it wasn’t a big deal that a patient needs off of medications due to pregnancy was an inconvenience to them. I had a... read more
I recently visited Dr. Hadley’s office seeking help for my daughter, and unfortunately, our experience was disappointing. When someone takes the difficult step of asking for help, they should be met with understanding and support, not dismissal or judgment. I left feeling unheard and belittled, which is not what one expects from a medical professional. That being said, we have had positive experiences in the past with Whitney, who was compassionate and attentive. I hope the practice takes this feedback seriously, as healthca... read more
Their policies are draconian and decidedly anti-patient. They will cancel your appointment if you are 5 minutes late. Same day cancellations and rescheduling are a $50 fee.
The billing department loves quoting you less money than the actual cost. My first appointment they told me it would be $20. I got there and they said $40. Second time i called on Monday and specifically asked how much it would cost me out of pocket and they told me $40.82. I got to my appointment Thursday and they said it will be $136. The doctor was kind during my first appointment but their billing department is horrible. If money doesn’t matter then they are great. But if it does you better not go to IBH.
Frequently asked questions about Integrated Behavioral Health
How is Integrated Behavioral Health rated?
Integrated Behavioral Health has a 4.3 star rating with 138 reviews.
When is Integrated Behavioral Health open?
Integrated Behavioral Health is closed now. It will open at 8:00 a.m.
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