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Institute For Family Health Executive Office

2.4

About this business

Location details

279 Main Street, Ste 102, New Paltz, NY, 12561, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.466 reviews
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Caitlin Wheat's profile image
Caitlin Wheat 
6 years ago
Penny Krom's profile image
Penny Krom 
6 years ago

I’ve been waiting for important paperwork to be completed since 8:12 yesterday morning after reaching out to my pnp last Thursday. I am without important medication and I’m suffering immensely. If I end up in the hospital I am letting my health insurance company know that the extra bill could have been prevented if the paperwork was done. If your staff is overwhelmed it’s time to hire more people or someone who can handle the job. This is rediculous. Every time paperwork is needed it takes forever for it to be done. You peop... read more

Maria Jimenez's profile image
Maria Jimenez 
6 years ago

You be hear for hours they are so slow in here I’m about to change and go somewhere else 

Ginny Morris Rzekonski's profile image
Ginny Morris Rzekonski 
6 years ago

Denied primary care and help for depression due to a medication i am on from another specialist. A widow with chronic disability, cant get any lower than that 

Andrea Kovacs's profile image
Andrea Kovacs 
recommend  Recommended
6 years ago

the best doctors and staff . 

Faith Dodd's profile image
Faith Dodd 
6 years ago

I had to wait in the waiting room for over an hr. The nurse was very rude. She asked me if I'm pregnant. Which I am not. Then decided to tell me that I look pregnant and had referred to my stomach. I had ended up asking for a new nurse. Then it took another hr for me to get the finger stick I needed. The Dr and nurses don't communicate to each other. The worst experience I have ever had at a Drs. I will not be going back there ever. I would not reccomend this place to anyone. 

Ashlee Vee's profile image
Ashlee Vee 
6 years ago
Ashlee Vee's profile image
Ashlee Vee 
6 years ago

This was my first visit and due to change in insurance with my job I was assigned a PCP here. I have been sick since Friday and nothing OTC was working so before walking in I called to let them know I was a new patient and asked if I could walk in and I was told yes. I arrive and the woman at the front asked me to complete the first 4 pages of paperwork (which is common) I complete it and hand it in. A few minutes later she calls me back up to the desk and asked me if I correctly checked my sexual orientation. I stared at he... read more

Business response:

We're sorry to hear that, Ashlee. I believe our staff already connected with you about your experience, but if there's anything more we can do, please write to us at https://www.institute.org/about-us/contact-us/ 

Jon Barrett's profile image
Jon Barrett 
6 years ago

The doctor is wonderful that I am seeing here. However the receptionists NEED to get fired immediately. For months they do not pass on messages to my doctor from myself, regarding medications. They also told me that my doctor is not allowed to call me back. So I am not allowed to correspond with my doctor? That’s odd because I have many times in the past. Also they keep losing my information regarding signed permission to speak with my fiance on my behalf when I am not able to. They hang up and are very rude on the phone. Ha... read more

Frequently asked questions about Institute For Family Health Executive Office

How is Institute For Family Health Executive Office rated?

Institute For Family Health Executive Office has a 2.4 star rating with 66 reviews. 

When is Institute For Family Health Executive Office open?

Institute For Family Health Executive Office is open now. It will close at 8:00 p.m. 

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