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Insight Homes

3.9

About this business

At Insight Homes, we are on a mission. That mission is to build a better home. I know what you are thinking, isn't that every builder's mission? While this may be true, we guarantee that no one builds homes like Insight Homes does. We start by using environmentally friendly products, reducing consumption and conserving energy. It just so happens that this also saves you money at the same time. As a new home builder in Delaware, Insight Homes is the builder and creator of the "Super Home". We build the most energy efficient h... read more

Location details

16255 Sussex Hwy, Bridgeville, DE, 19933, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9174 reviews
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Carol M.'s profile image
Carol M. 
3 weeks ago

I have an insight home. I have lived here for 11 years. I moved in when it was new. Since I have been here I have replaced all the appliances. The ac/ heating unit. The windows. Had a disagreement over the cracks in the foundation and now have roof issues. What did insight cover on all of these issues. ZERO. Nothing is ever there responsibility. Even though it says in the handy dandy book that they will cover windows they did not. My advise. Have a thorough home inspection before buying. The roof issues were caused by workma... read more

Christina B.'s profile image
Christina B. 
a year ago

First, I would never recommend buying an Insight Home, but in case you’re in the process, DO NOT sign your settlement papers until they complete everything. We waited over a year for a kitchen cabinet and had to fight for it. We have missed so much time from work to meet people who either never show or come with wrong parts. Do not let them rush you through your walk thru, they will NOT cover anything after settlement. Open every cabinet and drawer, and closely look at your flooring. Once they have your money, they do not ca... read more

rick d.'s profile image
rick d. 
2 years ago

Update 1/4/23. Today a curious homeowner (neighbor) called and said we Don't have the proper HVAC unit in, it is a temporary unit and not the correct one in its a temporary one. Hmmm Where's the proper one? Update 12/30/22 Notified today that the HVAC unit is on site and in process of being hooked up. Yee hah. SEE last update on the last paragraph 12/18/22 We live in New Castle County and I've been wondering how this can happen, we ride by 2 developments one by Lennar and by Ryan. These 2 developments started way after our ... read more

Kate A.'s profile image
Kate A. 
2 years ago

Horrible to deal with. Poor communication. Poor construction. Back out of every HOA promise. Someone needs to hold them accountable!!! 

anna c.'s profile image
anna c. 
2 years ago

Still awaiting to hear from Insight home personnel regarding the repair Very disappointing to deal with this company 

Anna C.'s profile image
Anna C. 
2 years ago

Very bad customer service, never response to customer phone calls  

Teri Applefeld M.'s profile image
Teri Applefeld M. 
2 years ago

I have a 10 year waranty on home and have been in it for 7 years. I have called them 5 times and cannot get anyone to respond . This is not the first time I havehad problems with them. The customer service is ---100 stars 

Laverne C.'s profile image
Laverne C. 
3 years ago

We have not even begun our building process. We signed our contract March 2021. No firm foundation date in sight. They say August but seeing is believing. COVID 

David R.'s profile image
David R. 
3 years ago

We are still in the build process. Our foundation has been done since June but due to supply chain delays nothing else has been started or completed. We have been dealing with Insight since Feb 2021 when we signed our contract. Current projections indicate a 13 month build time from signing the contract to actual closing. 

Frequently asked questions about Insight Homes

How is Insight Homes rated?

Insight Homes has a 3.9 star rating with 174 reviews. 

When is Insight Homes open?

Insight Homes is closed now. It will open on Monday at 9:00 a.m. 

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