This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Infiniti of Memphis
- Hotels
- Memphis, TN
About this business
Specialties IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinn.com for our lowest rates. You won't find these anywhere else.
Location details
1831 Getwell Rd, Memphis, TN, 38111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe service department is awesome! Especially Linda. She goes above and beyond. Her level of customer service is outstanding.
Business response:
You're the awesome one, Rhonda! We'll be sure to share your kind words with Linda, too. Looking forward to welcoming you back again soon. -Rob Walker, GM
Natasha Poluga made my car buying experience very easy and fast. Infiniti of Memphis has a very great staff ensuring excellent customer service , and making sure I got what I wanted. I love my new Q50. Thanks Natasha , and the Infiniti of Memphis staff. #5stars service.
Business response:
Marcus, we’re pleased we could help out, and we appreciate your review. Let us know if we can lend a hand again. -Rob Walker, GM
Worked with Blake in the service department. I didn't buy my Qx80 from an infiniti dealer. Blake treated me like I had bought a brand new one that day. Exceptional service.
Business response:
Marshall, it's fantastic that you enjoyed your experience -- we're thrilled you're a fan! Let us know if you ever need anything. -Rob Walker, GM
I was sitting there pretty much an hour. There were 12-15 associates and managers I could clearly see. Of the names I could see from my seat (Rodney Huffman, Demario Greene, Marwin Jennings, Janice Miller, Tony Williams). All looked my way, yet not ONE spoke a single word or even gave a nodding gesture. And guess what?! For at least 30min I was the ONLY person in the waiting area!! Simply just observing I saw them playing on their phones, over at the snacks, singing, and other things. At least 4-5 people came in after me and... read more
Business response:
Truss, this could not be further from how we take care of our customers. We are following up with the team on why you had such negligent service -- we sincerely apologize. There's no excuse for such poor execution on our end, and we truly hope that you all will give us another chance to prove to you what we're all about in the future. Please don't hesitate to reach out to me directly with any additional feedback or concerns. -Rob Walker, GM
I had a flat and Chris in Service took care of my tire and washed my car! The guys are always great there. Always a pleasure!
Business response:
Terrica, thank you for the high rating. Don't hesitate to get in touch if we can help you with anything. -Rob Walker, GM
Great Automobiles, Great facilities, Great people!
Business response:
Danny, Thanks for your review. We look forward to serving you in the future. -Rob Walker, GM
Exceptional customer service!!! Our salesman was personable, professional and fun. Buying a vehicle is my least favorite thing...He made the process as painless as possible. 😊 highly recommend Infiniti of Memphis!!
Business response:
Shelly, thanks so much for the recommendation! We really appreciate it. Let us know if you ever need anything. -Rob Walker, GM
Best car buying experience I’ve ever had! Would definitely look there again for my next vehicle
Business response:
Jon, thanks for coming to see us! Let us know if you ever need anything. -Rob Walker, GM
Infiniti of Memphis has the best customer service I have ever experienced. I was not rushed into buying anything and I feel like they genuinely cared about what was best for me. When I read the negative reviews on here I’m just like wow I couldn’t see this happening on a bad day. I feel like I’m apart of the Infiniti of Memphis family now because they made me feel so welcomed. Thank you to my salesman De’Mareo Greene. Thank you to my Finance consultant Marv Jennings. Also thanks to Phil in Services, Seymour, and Rob Walker f... read more
Business response:
Cierra, wow -- thank you so much for the compliment! We truly appreciate the kind words and are happy to know that we exceeded expectations in every way. We look forward to serving you in the future. All the best. -Rob Walker, GM
Frequently asked questions about Infiniti of Memphis
How is Infiniti of Memphis rated?
Infiniti of Memphis has a 2 star rating with 41 reviews.
When is Infiniti of Memphis open?
Infiniti of Memphis is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com