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INFINITI of Downtown LA
- Automotive
- Los Angeles, CA
About this business
Location details
635 W Washington Blvd Los Angeles, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Arrived at the dealership for a scheduled appointment I had for 2 weeks, after doing my diligence to book an appointment later in the week and later in the day (the slowest time of the day/week per the Infiniti representative booking the appointment for me at the time). Still, I waited way too long once I got there. Everyone sitting at their desks, otherwise unbothered to be helpful. Another man had even been waiting before me for some time. That being said, I got a little feisty with the front desk, but was still met with k... read more
The service department ripped me off. They charged me $1200 for a spark plug change that cost only $700 at another Infiniti dealership. Osvaldo Orozco was my service advisor. He kept making up bullshit about how "it costs this much because we have to remove this and that and it takes a long time".
Regarding my experience with the service department, they were very slow, ridiculously expensive and dishonest. I would strongly recommend going anywhere but here.
Was looking for an SUV and got excellent comparison between Infiniti and Nissan Models. I was particularly guided about the differences/similarities of the AWD Pathfinder Platinum and the QX60 by Julio Trelles, who I highly recommend you meet for your shopping needs.
I recently financed a used car from a dealership in downtown Los Angeles, and overall, it was a surprisingly smooth experience. I made an appointment through their website, and when I arrived, Fernando Enriquez was already waiting for me. That small detail really set the tone—it felt like they were ready to help, not just make a sale. I was a bit unsure going in, especially with my credit not being the strongest, but they were able to get me approved the same day I visited. That made a huge difference for me. The dealership ... read more
Frequently asked questions about INFINITI of Downtown LA
How is INFINITI of Downtown LA rated?
INFINITI of Downtown LA has a 4 star rating with 149 reviews.
When is INFINITI of Downtown LA open?
INFINITI of Downtown LA is closed now. It will open at 9:00 a.m.
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