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INFINITI of Cool Springs

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4.6
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1992 reviews
|Automotive|Franklin, TN 37067 United States

211 Comtide Ct, Franklin, TN 37067 United States

(615) 567-7903

https://www.infinitiofcoolsprings.com/

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About

INFINITI of Cool Springs, rated #1 in the nation for customer satisfaction in service, has long been Middle Tennessee's luxury auto retail destination because of our unique ability to offer luxurious INFINITI vehicles with incredible values along with VIP customer service.

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4.6
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1,992 reviews
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44 reviews have no rating
  • Reviews(216)
  • Google Reviews(1776)
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    Recommended
    Guru9TWP97 review for INFINITI of Cool Springs
    Guru9TWP97 on Cargurus
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    a year ago

    03/26/2021, 14:16 PM
    Friendly and helpful
    Business Response:

    Hello Jarrett, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

    Cheryl review for INFINITI of Cool Springs
    Cheryl on Cargurus
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    a year ago

    02/05/2021, 18:25 PM
    Jason was Awesome
    Business Response:

    Hi, we're happy you found our staff to be so supportive during your experience here at INFINITI of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Missyroberts12 review for INFINITI of Cool Springs
    Missyroberts12 on Cargurus
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    a year ago

    02/01/2021, 07:31 AM
    Very helpful with my requests!
    Business Response:

    Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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    Guru95X182 review for INFINITI of Cool Springs
    Guru95X182 on Cargurus
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    a year ago

    01/26/2021, 01:47 AM
    Mark gave me a call several times checking to see if he could answer any questions. Excellent service!
    Business Response:

    Hi Shawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

    John review for INFINITI of Cool Springs
    John on Cargurus
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    a year ago

    01/22/2021, 01:44 AM
    I did buy the car. They were very responsive to returning calls and answering all questions. They also setup a driver to deliver car to Sr Louis.
    Business Response:

    Hi John, thank you for your positive review. We're glad to hear that you found our team here at INFINITI of Cool Springs so helpful in the purchase of your new vehicle. We are always more than happy to assist you if anything else comes up. Take care!

    C.j review for INFINITI of Cool Springs
    C.j on Cargurus
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    2 years ago

    11/06/2020, 09:48 AM
    Great
    Debbie Russell Rager review for INFINITI of Cool Springs
    Debbie Russell Rager on Facebook

    2 years ago

    11/04/2020, 08:57 AM
    Ethan Evors is incredible! He was very patient with us as we made our mind up! they gave us a great trade in value for our GMC! the customer service was excellent meeting all our needs. We were in and out in no time. Thankyou Ethan
    Business Response:

    Debbie Russell Rager, thank you so much for your feedback about INFINITI of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words! Thanks again for taking the time to leave us this information about your recent visit. Take care!

    Scottie Mclean review for INFINITI of Cool Springs
    Scottie Mclean on Facebook

    2 years ago

    11/04/2020, 08:27 AM
    Get some people that really care about the customers
    Leigh Baker review for INFINITI of Cool Springs
    Leigh Baker on Facebook

    2 years ago

    10/30/2020, 01:43 AM
    I had my car serviced in Cool Springs last week. It as such an easy appt, drive up and Ryan took care of everything. My wait time was very short and I was out the door with a clean car. Thanks Infinity! Until next time! Shannon
    Business Response:

    Leigh, thank you for sharing your positive experience! We're glad to hear Ryan and the staff delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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