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INFINITI of Cool Springs

4.7
  • Franklin, TN

About this business

INFINITI of Cool Springs, rated #1 in the nation for customer satisfaction in service, has long been Middle Tennessee's luxury auto retail destination because of our unique ability to offer luxurious INFINITI vehicles with incredible values along with VIP customer service. 

Location details

211 Comtide Court, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.73,850 reviews
Select a rating
Bcrabt01's profile image
a year ago

Very friendly and professional service advisor - would recommend Jackson to anyone. Also, work was completed timely - with all concerns addressed. 

Susan's profile image
a year ago

Chad our salesman was awesome to work with and went out of his way to ensure we were happy with our purchase! 

Leo's profile image
a year ago

Keny and Glen the sales reps were amazing. I'll send all my friends their way in the future. 

David's profile image
a year ago

Dealer contacted me in a timely manner ,very pleased 

Business response:

Hi David, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

RHewitt's profile image
a year ago

Glen and Tabatha are rockstars. What a great vehicle purchase experience. Thanks to both of them, we have a car we love and our new favorite sales team! 

jazzyR1's profile image
a year ago

Purchasing a car can be an intimidating process. You have first to decide what your budget is, and then you decide what type of vehicle you want to drive and what car will fit your needs best. After that, you have to make sure that you do your due diligence and your homework to see which one of the car companies meets all of the criteria that you're looking for and if you're reading this, you are now at the stage of doing your homework. I want to tell you that this is the fifth infinity vehicle I've purchased. What can I say... read more

Business response:

Hi, it's experiences like yours that really keep us motivated! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! 

papavic5's profile image
a year ago

Infiniti of Cool Springs went above and beyond to get my dream car. We could not have been more pleased through the entire process. Josh Buckingham did an amazing job and was extremely thorough in training myself to operate the touch screen. I would recommend this place to anybody. 

Business response:

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at INFINITI of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

calobp's profile image
a year ago

Nothing but quality service at Infiniti of Cool Springs. My service advisor Jackson always gets me taken care of and turned around in a timely manner. Facility is clean, staff is welcoming. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at INFINITI of Cool Springs. We hope you have a great day! 

GuruD411HZ's profile image
GuruD411HZ 
a year ago

She has contacted me very quickly and has already being helpful. I will be trading two cars or selling them and paying cash for the difference. I want a car no older than 2022, no more than 12,000 miles and AWD, Infiniti QX 50. 

Business response:

Hi Dixie, we're happy you found our staff to be so supportive during your experience here at INFINITI of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. 

Frequently asked questions about INFINITI of Cool Springs

How is INFINITI of Cool Springs rated?

INFINITI of Cool Springs has a 4.7 star rating with 3,850 reviews. 

When is INFINITI of Cool Springs open?

INFINITI of Cool Springs is closed now. It will open at 9:00 a.m. 

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