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INFINITI of Cool Springs
- Franklin, TN
About this business
INFINITI of Cool Springs, rated #1 in the nation for customer satisfaction in service, has long been Middle Tennessee's luxury auto retail destination because of our unique ability to offer luxurious INFINITI vehicles with incredible values along with VIP customer service.
Location details
211 Comtide Court, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They were friendly, responsive, professional, and easy to work with. This was a life changing experience for me. Great job!
Business response:
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great team who helped me get out of a car I did not want or needed. Team is transparent in pricing and respectful of your time.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome service. Handle every request timely. Unfortunately car was sold before my daughter could make up her mind. I will continue to watch their website as our search continues.
Business response:
Hello Patti, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Liars! Promised all kinds of warranties to make a sale but will not uphold them when time comes. They said they were wrong on warranties and will not honor them.
Business response:
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a positive experience. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (615) 567-7903 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Great team to work with. ..explained all options and helped determine best options for me. Josh was great to work with and definitely hope to do business with them again in the future!
Scam artists-airbag scam & mass airflow sensor scam by thousands of dollars. 2015 air bag was recalled, had it replaced 5/15. Then in 7/2019 took my car in & mass air flow sensor was bad & my replaced air bag was bad so they quoted me $523.53 for mass air flow sensor replacement (which was literally less than 10 minutes to unscrew 4 bolts, take off cover, pull out sensor & push in new sensor (just like replacing a fuse, exactly that simple & fast) & put on cover & rebolt it. I watched my boyfriend do it & timed it, less than... read more
It was our best way of buying a new car the salesman was great done a great job explaining everything
I had such an outstanding trade of my vehicle at INFINITY of Cool Springs in Franklin TN. Especially my sales person Josh and with the Help of Brenda. They made me feel so special; answered all my questions. They made me feel like a part of the INFINITY FAMILY. I give them a 5 STAR. .⭐️
Very friendly and efficient. Josh was a great salesman. The process was quick. Thank you!
Frequently asked questions about INFINITI of Cool Springs
How is INFINITI of Cool Springs rated?
INFINITI of Cool Springs has a 4.7 star rating with 3,850 reviews.
When is INFINITI of Cool Springs open?
INFINITI of Cool Springs is open now. It will close at 8:00 p.m.
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