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Independent Living Specialists - Ascot Vale Store
- Consumer Services
- Ascot Vale, VIC
About this business
At ILS, our main goal is to provide you with the very best quality mobility equipment and service and, above all, give you back your independence. Our range includes Mobility Scooters, Wheelchairs, Lift Chairs, Walking Sticks and other mobility aids. Pride and Drive Medical are just some of the well-known brands of Mobility Scooters and Lift Chairs we offer as they are well-known for their quality and reliability. We source from the most reliable brands across all categories. Our ILS Ascot Vale Store is located on Union Road... read more
Location details
198 Union Rd, Ascot Vale, VIC, 3032, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Dropped in on this showroom because I was in the area and needing to match an ILS handrail I'd bought some years ago. Just a chance scenario. Manager and staff went above and beyond to help me get what I needed.
Great customer service - Dakota was very accomodating with getting dad's wheelchair serviced at the last minute. Service repair man was also very accomodating. Highly recommend!
Shameful company that rips off customers by never delivering items and never providing a return. Do not trust them or their use of the NDIS logo. 6 weeks after not delivering an item or returning any form of communication and they still haven’t refunded. They’ll just blame their “head office” that has no phone number and is only contactable by email that goes unanswered. Avoid at all costs if you care about your own or your family’s wellbeing.
Do not purchase from ILS. Refunds take over 2 weeks to appear in bank account. They charge a 20% restocking fee for all items even though at time of return I was told a full refund would be issued. Have reported to AAAC for this misconduct & to investigate all their policies in accordance to au consumer law. Awful customer service
Frequently asked questions about Independent Living Specialists - Ascot Vale Store
How is Independent Living Specialists - Ascot Vale Store rated?
Independent Living Specialists - Ascot Vale Store has a 3.7 star rating with 6 reviews.
When is Independent Living Specialists - Ascot Vale Store open?
Independent Living Specialists - Ascot Vale Store is closed now. It will open at 9:00 a.m.
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