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6735 E Independence Blvd, Charlotte, NC, 28212, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 3:00 p.m. | |
Sun | Closed |
I used to work at Independence Mazda and I was ready to buy a car so I figured that would be the best place to go since I knew everyone and figured I would get well taken care of. Well I was wrong. I bought a 2015 Chevy Cruze from Mike Brooks and there was a part missing from the dome light. He assured me that they would order the part and would fix it for me even if it had to come out of his pay check. A month and a half later of me calling twice a week to check on the part and still nothing. So I called the parts departmen... read more
Thanks Grayson and Adam!!!!! We LOVE our CX5!!!! So pleasant to work with, even with our crazy 2-year-old!!! Have and always will be a customer of independence mazda!
Been trying for over 6 months to get gap refund, but no one knows where the records are. First, we had to come fill out paperwork that could have been faxed. Then, 3 months later, no one knew anything. Then, because Montgomery was now Independence the records were with the former owner. Then, after calling all around, and even talking to Mazda Credit and the Gap Insurance company, finally found someone local that said all old records were in boxes in different places (attic, basement, warehouse, outhouse). I bought my car in... read more
Worst car dealership I have ever dealt with! Absolutely the worst customer service! Never again....lesson learned (the hard way nonetheless)
My wife and I came to independence mazda, which was and hour away from us, on our first free weekend in 2 months. We were looking to trade in my wife's 2013 Honda civic, which is in awesome condition and only has 50k miles on it. We were also looking to get another vehicle at or below 10k, that was a bit bigger, so that she could have more room, and lower monthly payments. My wife told them this on the phone before we came, and we were told to come see a 2013 ford escape, wit...Continue Reading
Thanks for helping us with our car, Mike Brooks! Appreciate the excellent service!
Independence Mazda Parts Department has a 4.5 star rating with 244 reviews.
Independence Mazda Parts Department is open now. It will close at 3:00 p.m.
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