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Independence Administrators
- Health & Medical
- Philadelphia, PA
About this business
Location details
1900 Market St, Ofc, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
How did I just sit on hold for over 35 minutes (after being told my call will be answered shortly and my wait time is about 30 seconds) for the line to then ring and then get hung up on? What kind of system is this?
Terrible customer service. They rejected a medically necessary claim of mine. I fought with them for months to finally get retroactive approval. Independence dragged their feet for additional months so that they could claim the reimbursement exceeded reasonable timeliness. Absolute crooks.
If I could give no stars I would. It is impossible to get through to a human being for support. They push all calls to listen about special promotions. I have had nothing but problems with this provider and am sending a BIG warning to anyone considering since there is no respect for the patient.
junk
Frequently asked questions about Independence Administrators
How is Independence Administrators rated?
Independence Administrators has a 1.3 star rating with 103 reviews.
When is Independence Administrators open?
Independence Administrators is closed now. It will open tomorrow at 9:00 a.m.
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