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1900 Market St, Ofc, Philadelphia, PA, 19103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I could write a book about how bad their customer service is. How are insurance companies allowed to get away with it?
Agreeing with everyone who have said if I could give 0 stars I would. This insurance is an absolute disgrace. I’ve called over 30 times about an emergent ambulance that a facility called on my child. SEVERAL independence employees told me not to pay it because I’m not responsible. I have voicemails from these employees that say don’t pay it and let us handle it on our end. Now it has been sent to collections and I’m all of a sudden responsible. The supervisor who promised to keep me updated never called me back. I finally go... read more
I would give negative stars if possible. I pay monthly for insurance and they refuse to cover necessary prescriptions without extra paperwork from my physician. This company is hindering care and health.
Independence Administrators has a 1.3 star rating with 114 reviews.
Independence Administrators is open now. It will close at 5:00 p.m.
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