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Independence Administrators

1.3

About this business

Location details

1900 Market St, Ofc, Philadelphia, PA, 19103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3117 reviews
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Jenny Knuckles's profile image
Jenny Knuckles 
2 weeks ago

I’ve been calling for over two weeks at this point. Due to travel I’m needing my emergency much needed supplies filled earlier then usual as I’ll be gone when I reup usually. I’ve been transferred and placed on hold with zero resolution. People dragging their feet and not helping at all. I wouldn’t recommend this insurance company to anyone. Sure they cover supplies but what use is that when you can’t even get the supplies do to there incompetents. I’m extremely frustrated. 

Gail S's profile image
Gail S 
4 weeks ago

Didn't realize how badly my insurance with Independence Admin. and MLH sucked until I tried to use it recently. 1-2 days to get authorization for much-needed imaging. Pathetic. 

Gingie S's profile image
Gingie S 
4 weeks ago

Didn't realize how badly my insurance with Independence Admin. and MLH sucked until I tried to use it recently. 1-2 days to get authorization for much-needed imaging. Pathetic. 

Ian Ball's profile image
Ian Ball 
3 months ago

I could write a book about how bad their customer service is. How are insurance companies allowed to get away with it? 

Nora McGurkin's profile image
Nora McGurkin 
3 months ago

Agreeing with everyone who have said if I could give 0 stars I would. This insurance is an absolute disgrace. I’ve called over 30 times about an emergent ambulance that a facility called on my child. SEVERAL independence employees told me not to pay it because I’m not responsible. I have voicemails from these employees that say don’t pay it and let us handle it on our end. Now it has been sent to collections and I’m all of a sudden responsible. The supervisor who promised to keep me updated never called me back. I finally go... read more

Frequently asked questions about Independence Administrators

How is Independence Administrators rated?

Independence Administrators has a 1.3 star rating with 117 reviews. 

When is Independence Administrators open?

Independence Administrators is closed now. It will open on Monday at 9:00 a.m. 

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