Impressions Bridal & Prom

Concordshopper 

on Citysearch

16 years ago

Terrible Service – This is the first time I have ever taken the initiative to actually write a personal review of a business. I felt compelled to do so after my terrible, nearly year long "dealings" with Impressions Bridal for my wedding dress. The day I went in to try on dresses, I was treated very nicely and felt really great about my purchase. However, several months later when my dress finally came in (and after I had paid for it) that's when I was treated as if I was a second rate customer. It was evident that this busi... read more

cowenwalsh 

on Citysearch

16 years ago

The only place to find that perfect gown and service you are looking for... – As a native of Raleigh, once I got engaged, I was certain I would find my perfect wedding dress in Raleigh. After many attempts at many different stores, I became quite discouraged at the commercialized bridal stores in Raleigh that offered little to no personal attention. Luckily, I have family in Salisbury thus leading to us discovering Impressions Bridal & Prom. Although I'm not sure who the owner is, the lady who assisted me that day was extrem... read more

bigmamacat2 

on Citysearch

16 years ago

Just Depends – I think Impressions is a really good place. They do have pretty much whatever you need. I worked there a short time. The owner and I didn't gee ha. (I am sure she thought I was NUTS. I had terrible problems remembering things. Turned out thyroid was haywire. )My only concern in that time was when in the alterations area I saw a book titled how to alter a wedding dress. Judy is a smart lady and yes sometimes she did seem a bit uppity, but she really tries to make sure things are right. One of the other girls th... read more

dewM 

on Citysearch

16 years ago

A pleasant experience!!! – I was so pleased to have stumbled on to this place. After having several bad experiences with snobbish sales staff & owners at other bridal salons, these ladies were a breath of fresh air. They are extremely friendly & accomodating and truly understand that not every bride-to-be has an unlimited budget to spend and for those that do, they can accomodate them as well. Not only did I find my dress & shoes there, but I also found my bridesmaid's dress and my invitations. 

thomasbear08 

on Citysearch

16 years ago

I Was The Bride...for 4/19/08 – Okay this is what I know of MY DREAM DAY! Yes there were a few hiccups with the tuxes however the owner did everthing in her power to fix what she could...My father did have to go back a couple of times but in the end the only thing that was difficult was the fastner (?) on the side keet slipping. Yes the ring bearers tux didn't fit...but NO ONE blamed the owner, I called to let her know and she was very sorry however it was the day of the Wedding and there wasn't anything that could have been... read more

Higgins2 

on Citysearch

16 years ago

What a horrible wedding experience. – One of my twin sons wedding was 4-19-08. The staff is rude. The owner needs to get out of the business, because she is rude and not does not have the consumer first, who feds her and puts a roof over her head. The store is an old house and way to little for her inventory, does not have enough or large enough space to try clothing on. The ring bearer tux did not fit, so his parents had to rush over to Concord Mills to Strasburg Children and purchase him a white onsie. They where from out ... read more

mfamilette 

on Citysearch

16 years ago

Alteration dept is horrible. – Bought my daughter's prom dress from them upon having the first fitting brought up 4 issues with the dress. The neck was to lose. The butt area was way to tight. There was beading missing. And we wanted a 1 inch strap placed betwwen the bust in the v-neckline. Assured not to worry it would be done. Was told they can take out both sides to give her more room in the butt area. Paid for the dress and alterations. Came back second time to pick up dress. Bead work still hadn't been done. And the str... read more

efwing 

on Citysearch

17 years ago

Great customer service – I purchased a wedding gown at Impressions Bridal & Prom and want to take time to thank them for such a wonderful experience! I found the dress of my dreams and had the best experience. I reccomend them highly! We had gone to many other shops locally and found Impression in Concord to be the most Bridal friendly shop. We were greated with smiling faces and possative attitudes. 

SarahAK 

on Citysearch

17 years ago

Personal & Polite Family Oriented Care – Planning a wedding is stressful enough - but these ladies made working with fittings and bridesmaid dresses perfect with ease. I could not have asked for more. Thanks ladies! ;-)