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Impressions Bridal & Prom

3.6

About this business

Location details

117 Country Club Dr NE, Concord, NC, 28025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.643 reviews
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Jade G.'s profile image
11 years ago

WORST PLACE EVER!!! I went to buy my bridesmaid gown for a friends wedding. They measured me for my gown and then a month later said they had to Order a bigger size and they are charging me MORE MONEY! I was okay with that until I go pick up the dress and when I tried it on... IT SLIPPED RIGHT OFF MY ENTIRE BODY!!! I AM LIVID with this horrible business. Then the lady had the nerve to recommend their alterations lady to take MORE of my money. Well, I m happier giving my $80 worth of alterations to another business. This is a... read more

Katie G.'s profile image
Katie G. 
12 years ago

This place is AWFUL! After helping my best friend find her wedding dress here we were all so excited!! Then she found the perfect bridesmaids dress here. They forced us to buy them 7 months out, told me I needed a size 5 sizes larger than normal. I protested and said "never in my life have I worn that size or been anywhere near it!" when I ordered my wedding dress from dawns In Lexington (so awesome!!!) they ordered my normal size (after extensive measurements!) when I got my bridesmaid dress from impressions in it was so bi... read more

kandice v.'s profile image
kandice v. 
13 years ago

A warning to the ignorant. (Worst bridal shop ever) – Like most people, my experience here has been horrible. I went in expecting friendly and helpful people. instead, the people were rude, abrupt, and inconsiderate. I will never go back to them even if they are the last bridal shop on earth. they care only about getting every cent out of you that is possible. Not only were our bridesmaid dresses late (as in a week before the wedding) when they said they would be here a month prior. but the people purposely ordered the dress... read more

Kelly C.'s profile image
Kelly C. 
13 years ago

VERRRYYY HAPPY!!!!! – I am so pleased with Impressions!!! I recieved my bridesmaid dresses today and they are beautiful!! The staff are so friendly, helpful, sweet, and thoughtful! I feel like I am family everytime I walk in! I am so thankful for Impressions Bridal and for the staff for helping me through this special time in my life and for making it a positive, memorable experience for me and my bridal party! I recommend Impressions Bridal and Prom to anyone and everyone who is getting married, going to the prom, or needin... read more

browneyedgirl58's profile image
browneyedgirl58 
13 years ago

DON'T BOTHER! – Unfortunatty, Impressions has under gone some changes. It's under new ownership and I can tell you as a previously pleased customer I am now very UNIMPRESSED! I got married about 8 months ago and used Impressions. They were wonderful. Kelly and her mom were amazing and Kathy was great too. It's now time for another family members wedding and they are under new management and it's terrible. I walked in there to get measured and I got nothing but snotty attitudes and a very unwelcoming feel. To top it all off..... read more

BlessedBride's profile image
BlessedBride 
14 years ago

WONDERFUL BRIDAL SHOP – I found a dress at a local dress store but it was not my size and I called Impressions Bridal and they had it. So I drove 2 ? hours to Impressions Bridal to try it on. I fell in love with the dress. Even though it was so far away I decided to order with Impressions Bridal. This was the best decision I made! They told me so many different options I could do with my dress which I did not know and were very knowledgeable about the dress designer. Cathy assisted me the whole time. She found a veil that ma... read more

MissK620's profile image
MissK620 
14 years ago

WORST PLACE EVER – Please if you are a bride go nowhere near this place! Worst customer service I have ever seen, nasty store and awful selection...and listen to the person below me..its true...once they have their money they are done with you...I was treated like crap! Oh and they are under new ownership....its worse then it was before! 

ann62611's profile image
ann62611 
14 years ago

The service turns terrible after you buy your dress – When I went in to pick out my wedding dress everything was great! I found my dream dress and was very impressed with the service. Here is the problem there is awesome service before you spend your money not after. I originally wanted to by shoes and my veil there but could never get an appointment. My wedding is end of June I tried to start buying veils and shoes in April and was told to wait until after prom season which was not until the end of May beginning of June. I ... read more

Angie218's profile image
Angie218 
14 years ago

They made an important purchase easy! – My daughter and I had a fabulous experience working with Impressions Bridal & Prom. The experience was much more than a chain store could have provided. They are very knowledgeable. Thanks so much for such wonderful service! 

Frequently asked questions about Impressions Bridal & Prom

How is Impressions Bridal & Prom rated?

Impressions Bridal & Prom has a 3.6 star rating with 43 reviews. 

When is Impressions Bridal & Prom open?

Impressions Bridal & Prom is closed now. It will open at 9:00 a.m. 

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