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Imperial Hyundai

4.8

About this business

Location details

154 E Main St, Milford, MA, 01757, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8370 reviews
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Steven's profile image
Steven 
5 days ago

My virtual/Remote experience reviewing and seeking approval for financing with Joe was awesome. He understood our unique situation and got the best clearest approval offer we've had in over a year! Thank you Joe, for your kindness and patience. We will be in touch. 

Business response:

Thank you so much for sharing this feedback about your virtual financing experience with Joe. We’re thrilled to hear he was able to understand your unique situation and secure the clearest, strongest approval you’ve seen in over a year. We’ll be sure to pass your kind words along to Joe and our finance team, they’ll really appreciate it. Whenever you’re ready for next steps, we’ll be here and happy to help in any way we can. 

Michelle's profile image
Michelle 
3 weeks ago

Our experience was not great. We thought they did not want to deal with us much after I told them my budget. Also, we thought the trade in value for our truck was too low. They offered us a used vehicle that we showed interest in but, again, came in only Pennie’s lower than our budget amount. We felt like we weren’t their time at all. 

Doug's profile image
Doug 
3 weeks ago

Friendly an helpful everything was upfront salesperson was fair and honest 

Business response:

Thank you so much for your kind words and for your business, Doug! 

Ashley's profile image
Ashley 
a month ago

I purchased this car sight unseen. Scotty sent me a video of the car, and cosmetically it is in great shape as he promised. Aaron let me know that selling the car to me, a full asking price cash buyer was inconvenient for him. Even after I asked if I could pay full price for the car, and could they hold it on their lot while I organized a way to get over the Medford to avoid paying the 800 dollar delivery fee, he refused. They were losing money because someone else could come buy it and probably buy an extended warranty, or ... read more

Kevin's profile image
Kevin 
a month ago

Very helpful and non rushed experience with a fantastic staff. Highly recommend 

Zachary's profile image
Zachary 
a month ago

Didn’t have car I wanted when they said they had it. Then car smelt like smoke the showed. Waste of time 

Business response:

Hi Zachary, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Our General Manager, Sarah Udelhofen, tried calling you directly to discuss the experience. Please reach out to us when you have a chance so we can discuss your concern. General Manager, Sarah Udelhofen, sudelhofen@mileone.com, 443.341.8613 

Larry's profile image
Larry 
2 months ago

Awesome experience from beginning to end. 

Business response:

Thank you for the great feedback! We’re glad you had an awesome experience from beginning to end. We truly appreciate your support! 

mark's profile image
mark 
2 months ago

The dealership transfered the vehicle to another dealership in Heritage dealership and sold it as I was signing the paperwork. 

Business response:

Hello Mark, we appreciate you taking the time to leave this review. Thank you for taking the time to chat with Sarah. We will keep you updated if another vehicle that meets your criteria becomes available. General Manager, Sarah Udelhofen, sudelhofen@mileone.com, 443.341.8613. 

Tyler's profile image
Tyler 
2 months ago

The salesman told me he would not accept any pre-approvals from car gurus or credit unions for this car. So I looked into finacing through them and the best they could offer me was double what I was pre approved for. The car salesman with the fake teeth repeatedly lied to me he is an absolute crook. Watch out for this place. They live up to all the typical stereotypes of shady car salesman. 

Business response:

Hi Ty, We appreciate you sharing your experience. However, we don't have any history of running someone's credit under the name "Ty." We wish you the best in your search for a new car. Thank you, Joey Rappa - General Sales Manager - (916) 677-3636 X1407 or jrappa@rosevillehyundai.com 

Frequently asked questions about Imperial Hyundai

How is Imperial Hyundai rated?

Imperial Hyundai has a 4.8 star rating with 370 reviews. 

When is Imperial Hyundai open?

Imperial Hyundai is open now. It will close at 9:00 p.m. 

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