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IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,518 reviews
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Erin Lynch-Donlon's profile image
Erin Lynch-Donlon 
5 years ago

HORRIBLE! I will never do business with them again. They need better communication with their delivery service and their 888 number is mission impossible to get through. IKEA shouldn’t be charging me for something I don’t even have yet! You charged my card over a month ago and to date I still don’t have my dresser. You can suck it IKEA. 

Sarah Cohen Shapiro's profile image
Sarah Cohen Shapiro 
5 years ago

I purchased thousands of dollars worth of furniture from the IKEA Brooklyn location. I went to the store today to return a Hemnes daybed that broke while my daughter was on it. i didn't have a receipt, I was told there was nothing they can do. Nothing. Not get me a replacement part, not look into it. Just nothing. a $500 dollar bed I purchased a few months ago was now garbage, and it's obviously from IKEA, so I dont get it. Anyway, from now on, no big purchases from IKEA for me . 

Reesa Graham's profile image
Reesa Graham 
5 years ago
Jessica DiTommaso's profile image
Jessica DiTommaso 
5 years ago
Lorna Gordon's profile image
Lorna Gordon 
5 years ago

Its � 

Kristoffer Østvang's profile image
Kristoffer Østvang 
5 years ago

I'm a long time IKEA fan, I even worked at IKEA for a few years when I was younger. We ordered the basics for our house after my family relocated into a mostly empty house on Thursday. Today, the delivery contractor from XPO showed up with 20 out of 28 packages, missing the sofa, chair and our our bed and mattress (the kids' beds have arrived). He blamed IKEA for not having things easily available for him at the warehouse, but also had a bill of lading with 28 pieces and was fully aware of only having 20 in our box. This was... read more

Rocio Morel's profile image
Rocio Morel 
5 years ago

The food is great and the cake too. 

Marie-Hélène Van Cauwenberghe's profile image
Marie-Hélène Van Cauwenberghe 
5 years ago

Online order: issues with delivery (delay of 2 days because of NAL) and unfriendly customer service (I’m not even mentioning the HORRIBLE customer service at NAL). Today in store: TERRIBLE service, extremely rude and unfriendly cashier. IKEA USA: never again!!! 

Mary Bratton's profile image
Mary Bratton 
5 years ago

The worst Return Dept. Rude, surly, unhelpful. "I don't know" is the standard answer. Not "let me find out" just I don't know. Wait time is ridiculous. Elevators not working. Already posted several reviews and emailed corporate. Keep your Ikea Family card. Done. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,518 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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