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IH Mississippi Valley Credit Union
- Credit Unions
- Davenport, IA
About this business
Location details
1611, 201 E 3rd St, Davenport, IA, 52801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Welp thank you IHMVCU I have NEVER been treated how I was treated by ANY bank like I was today....the teller literally talked down to me and my husband and treated us like strait crap.... after telling us she couldn't cash his check on my account because I was late on my visa payment (I pay on the 4th every month) and i am completely caught up until this month...she literally scolded us because he was holding my debit card ( i didnt want to bring my purse) and said he ," Had no right to hold my debit card when it wasnt his a... read more
Business response:
Hi Ashleigh, thank you for reaching out. We understand your concerns and we'd like to research this further for you. If you care to share more details, please send us a private message and a team member will be able to assist.
RecommendedI just recently opened an account through this credit union. The lady I spoke with on the phone, Amy, was the nicest person I think I have ever had the pleasure of speaking over the phone within regards to something like this. I am very appreciative of this credit union and highly recommended.
IH Mississippi Valley Ceedit Union use to be such a great community bank, but now that they have expanded their service has declined severely. When you call to speak with someone over your account you can never reached an actual person. You have to go through an automated system and it doesnt matter what number you dial in their directory, it'll just tell you to go to a branch and then hang up on you. When you do go into a branch, they usually only have 1-2 tellers working and the wait is long. I can honestly say I have beco... read more
Business response:
Hey Estefani, we're sorry you feel this way. Our goal is to provide our members with great customer service and we're disappointed we didn't achieve this with you. If you would care to share more details, please send us a private message and a team member will be able to assist you further.
Awful customer service. Glitchy and outdated website. Can never get through when I call them. I set up an online account with them after I took out an auto loan. I have been struggling to get back into that account for almost three years. The password reset messages never reach my inbox and no one has been able to help me resolve this. IHMCU is easily the worst credit union I've done business with. Avoid.
Been a member since 1972. I have been very satisfied
Was told by three different representatives I could expect a deposit into my account only to find out they all including their ACH representative gave me the wrong information causing my money to be sent back and me to have to wait a month possibly longer for my funds to come back to us. I asked all the appropriate questions to obtain my funds and was assured I would receive them and IH didn’t hold up their end of that promise. I am very disappointed and will not recommend them to anyone in the future.
Love the customer service!!! Great credit union just need to build one in Clinton, IA!!! Highly recommend!!!
They steal your money if your account is inactive
Frequently asked questions about IH Mississippi Valley Credit Union
How is IH Mississippi Valley Credit Union rated?
IH Mississippi Valley Credit Union has a 3.8 star rating with 324 reviews.
When is IH Mississippi Valley Credit Union open?
IH Mississippi Valley Credit Union is open now. It will close at 6:00 p.m.
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