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IH Mississippi Valley Credit Union
- Credit Unions
- Davenport, IA
About this business
Location details
1611, 201 E 3rd St, Davenport, IA, 52801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not sure who runs IHMVCU, but whoever it is must be the most incompetent CEO as the investments made in business are brick and mortar versus technological advancememts. The IH app works maybe a few hours a day it seems, as anytime I need to log on, there's ALWAYS some issue, where you can't get access to your accounts. I've had times where money magically appears and disappears in my account, where once it disappears, I'm slapped with NSF fees. I'm assuming it's due to double deposit or money placed in the wrong account,... read more
Seriously the worst bank ever. As soon as my fraud case is done being investigated, I’m going to chase
Business response:
Shammell, thanks for taking the time to reach out. I am so sorry your experience with us has not been the best. We would love to reach out and see how we can improve this in the future. Can you private message us your phone number?
I have a car loan through IHMVCU. The app never works, and I have yet to have a good experience with the staff. I would avoid them at all costs.
Business response:
Tom, I am so sorry to hear this but appreciate you reaching out to let us know. Can you private message us your phone number? We would love to chat to see how we can improve. Thanks!
I can never access my account online anymore... the app is constantly down and the website is awful. never used to be like this but within the last year everything has gone downhill
Business response:
Brittany, I’m so sorry you are having trouble. Can you private message us your phone number? We would love to reach out and see what’s going on with the app to see if we can help get it fixed for you. Thanks!
Recommendedim at ihmvcu in galesburg il and i have been waiting in line at the drive-thru for 35 minutes and im still waiting........... Jennifer stoner
Let me start by saying that I have literally been a lifelong member of IHMVCU. I had a savings account set up for me when I was a young toddler and have continued using them for my banking into adulthood. I've had just about every type of account that IH offers. I was and still am a fan of IHMVCU, however I feel it is necessary to bring light to an issue I had with them recently. In April, I applied for a mortgage refinance due to rates being so low. I locked in at a great rate and I was thrilled to be lowering my payments a... read more
Business response:
Hi Katie – We really appreciate your feedback. We're seeing record number of refinances and purchases but that is no excuse for not staying in touch. We’ve passed this along to the appropriate people to ensure it doesn’t happen again. Thanks for your long-time membership! If you’d like to discuss further, please send us a private message or give us a call at 309.793.6200.
The lobby service is always great but the drive thru is awful. The last few times it has taken a minimum of 20 minutes waiting in line just to deposit a check. No excuse for that wait time.
Business response:
Hey Megan - Thanks for the feedback. We're sorry for the frustration. Have you tried mobile check deposit through our mobile app? This would allow you to deposit a check without even leaving your home. If you have additional concerns or questions about mobile check deposit, please send us a private message and we'd be happy to help.
Nothing but problems with this place. Everything is always “having issues.” Online banking/accessing your account, debit cards, and now direct deposit is down. People rely on their debit cards/ATMs to work and paychecks being deposited on time. Now I’ve been informed that there’s issues with direct deposit and no time frame of when it’ll be fixed. Very glad we are in the process of changing credit unions.
Business response:
Allie, we looked into this situation and it does look like everything posted correctly. If you can private message us your phone number we would love to reach out and chat. Thanks!
HATE that you got rid of your ATM only line. It makes everyone's wait time even longer!! Bring back the ATM only line!!!!
Business response:
Nora, thank you for the feedback. I will make sure to pass it along!
Frequently asked questions about IH Mississippi Valley Credit Union
How is IH Mississippi Valley Credit Union rated?
IH Mississippi Valley Credit Union has a 3.8 star rating with 324 reviews.
When is IH Mississippi Valley Credit Union open?
IH Mississippi Valley Credit Union is closed now. It will open at 9:00 a.m.
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