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900 Montclair Road, Birmingham, AL, 35213, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
* EDIT: The refund was eventually processed * I'm thoroughly disappointed with the customer relations department. The lack of empathy for extenuating circumstances is jarring. Trying to obtain a refund for an exam prepayment has been dreadful. I'm now having to work with my credit card company & local consumer protections branch to claw back $285. I can understand not refunding an administrative fee for time spent by staff. But ICC is withholding a prepayment on the grounds of time lapsed for an "on-demand" exam that is stil... read more
I'm thoroughly disappointed with the customer relations department. The lack of empathy for extenuating circumstances is jarring. Trying to obtain a refund for an exam prepayment has been dreadful. I'm now having to work with my credit card company & local consumer protections branch to claw back $285. I can understand not refunding an administrative fee for time spent by staff. But ICC is withholding a prepayment on the grounds of time lapsed for an "on-demand" exam that is still authorized till September 20, 2024. Their in... read more
ICC has a 4 star rating with 11 reviews.
ICC is closed now. It will open tomorrow at 9:00 a.m.
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