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IA Cars R Us

4.5

About this business

Location details

8110 Richmond Ave, Houston, TX, 77063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.5126 reviews
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BrianneTruck's profile image
BrianneTruck 
6 years ago

Sychey place. Found out that both cars I was shown were involved in accidents. Sales man did not reveal the info. Had to find out on my own. 

Business response:

Brianne that is simplynot true. We disclose everything about the cars and offer a carfax. I'm sorry you had a bad experience but I asure you that is not how we operate. That is why we have a 5star rating on cargurus and over thirty 5 star reviews on google. 

GuruCWTJ7's profile image
GuruCWTJ7 
6 years ago

Contacted prompt 

Wayne's profile image
Wayne 
7 years ago

very quick reply. Gave all the information I needed. Thanks! 

Randy's profile image
Randy 
7 years ago

Experience was a 5 star rating. Cusfomers are always very helpful. 

Andrew84u's profile image
Andrew84u 
7 years ago

Not happy at all with there service. I guess the only worker they have there is the owner. I am 500 miles away and was considering driving down to make this purchase. But when I was contacted I was told I was approved but needed to be there in 2 days due to the owner going on vacation. I don't know where you buy a car at the owners convenience versus your own. Just before i was making the trip I was told I was actually not approved?? BIG waste of time!!!! 

Business response:

Hi Andrew, Our operation is a 2 man show so in a sense you're correct in saying we have 1 employee. That is why we have the best pricing in town with a 99% 5star rating. You were approved but I believe you didn't have the down payment needed so you added a co signer and that impacted your deal negatively. I was honest with you from the get go ! No hard feelings, hope you found the car of your dreams ! 

Santibeast's profile image
Santibeast 
7 years ago

Nice 

Business response:

Thank you for the rating ! Come see us again ! 

Barry's profile image
Barry 
8 years ago

Was very upfront and honest about the handling of the vehicle they told me they were with a client at the moment if so the vehicle they would call me back they actually called me back to notify me that the vehicle had been sold Saying that I live across town and I did not want me to waste my time nor gas more dealership should be like this dealership here great job great people skills 

Business response:

Hi Barry,Thanks for the great rating ! Hope you try us again oneday !!!!! 

Shanfitz75's profile image
Shanfitz75 
8 years ago

Awesome, I am still trying to work out a deal with her. I was most comfortable with her price & customer service. I feel that she is genuinely trying to help me. I hope we can work this out because I really want this car! 

Business response:

Thanks fro the review ! I hope it all worked out ! 

Nathan's profile image
Nathan 
8 years ago

Great service and price...in and out quick. 

Business response:

Nathannnnnn, it was a plesure !!! Come see us again ! 

Frequently asked questions about IA Cars R Us

How is IA Cars R Us rated?

IA Cars R Us has a 4.5 star rating with 126 reviews. 

When is IA Cars R Us open?

IA Cars R Us is closed now. It will open at 9:00 a.m. 

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