This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hyundai of Kirkland
- Car Dealers
- Kirkland, WA
About this business
Hyundai of Kirkland is leading Hyundai dealer for Metro Seattle and the Pacific NW. Find out what we mean by 100% customer satisfaction.
Location details
11706 124th Ave NE, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Purchased car - 23rd March 24, no spare key but would get mailed to me.Payoff for our car we traded in took over 3 weeks due to an issue on their end.Temporary plates were expiring. Spent many emails back and forth on finding out when I would get my permanent plates. ******, the sales advisor was very unresponsive. Finally got them mailed to us after spending countless hours following up.Still without the spare key. Was told it was ordered by ******. Two months go by, was told it had finally come in to pickup. Drove over an ... read more
Just got the run around for what should have been a simple fix. No need to explain the situation. All I want to say is this has been my experience with this dealership. Everything is a hassle, inconvenience and you will have to make a half dozen calls and speak with nice people and some real j-ak a** es before you get the problem solved. Save yourself the hassle, for me its too late, stuck with the mistake. I think I will never need to buy a car again, but if I do, it will not be from any Hyundai or **** dealer especially in... read more
Was forced to buy a dealer add-on to purchase my new car. They will try to force you to buy SWAT and an Etch antitheft device (what I had to do) or will mark the car up on the backend if I didn't buy at least one. NO OK!
I am beyond upset with recommendations given to me by the service center at Hyundai of Kirkland. It took several months to get an appointment when my engine light was on. Had taken it to my regular mechanic twice but they were not able to fix. - Took to the dealer and they fixed problem for $700 but they also did a multi point inspection and said brake linings required immediate attention and would fix for $800+. We said no since we were not going to keep the car. We ended up keeping the car and our regular mechanic said bra... read more
Business response:
**********************, my name is *************************** and I am the Service Manager for Hyundai of Kirkland. I am sorry to hear you are upset, however, the technician noted that your brakes were worn down to 3mm on the left side and 2mm on the right. Our policy is to recommend replacement at 3mm as it can become a safety issue if you let it go any longer. I am disappointed that you felt you could not address your questions and concerns to us directly. I recently left you a voicemail. If you are interested in discussi... read more
Purchasing a used car I would like to say that the salesmanship was easy going and not aggressive. Scott Landes was more than helpful. I didn't have to sit there for hours. I had no pressure salesmanship. I would recommend if you are looking for a car and want someone honest. See Scott Landes
Confused and shocked!!I was just denied to purchase a vehicle because I live 5 hours away! WOW - i was going to drive and purchase the vehicle. I wanted to get the paperwork started and pick ** in morning. Denied - didnt run credit - didnt do an application - Nothing. Because im not local - NO CAR FOR YOU. Im 5 hours away - this is the closest Genesis ******* Worst **************** Ever - I have never Experienced this. Here is what i got from the Sales Manager - ************************* "I do apologize for any inconvenience... read more
Horrible customer service and lack of integrity from *************************. Dishonest and pitiful people.
On 3/16/2022 we purchased at 2022 Hyundai ********, and traded in our 2019 ****** Outback. The lease payoff on the Outback was $19,000, but when the final finance documents were prepared the payoff amount was listed as $16,000. On May 4, 2022, we had to produce another $3,000 in order to not have to refinance this Santa Fe. We did that, and were promised the paint and interior coating service, that we declined at the day of purchase. Five days later, we still have not been contacted by Hyundai of Kirkland service to arrange ... read more
I called before going in to ask about a trade in. My car was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. ***** in sales assured me it was no problem. Just have the vin number and miles he said. I had a Co worker take time out of work to drive me there. I talked to TWO different people and explain the same thing to both about my car. They both assure me it's no issue. My co worker leaves since I have good credit and since they said NUMEROUS times the ... read more
Frequently asked questions about Hyundai of Kirkland
How is Hyundai of Kirkland rated?
Hyundai of Kirkland has a 4.3 star rating with 2,123 reviews.
When is Hyundai of Kirkland open?
Hyundai of Kirkland is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com