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Hyde Park at Valley Ranch

3.2

About this business

Live the way you've always wanted without compromising style or quality. At Hyde Park at Valley Ranch, our apartment residences are designed with you in mind. Now you really can have it all . . . lifestyle included. 

Location details

10201 N MacArthur Blvd, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.2714 reviews
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Dario E's profile image
Dario E 
6 months ago

I have a similar Experience as the other review. These people are just pocketing the application fees and rejecting people for no real reason. I have sent several emails, text messages and follow *** with no response.They will find a way to keep your 250 bucks.STAY AWAY. 

Naomi M's profile image
Naomi M 
a year ago

This was the worst process in my approval! I called an asked what was needed to apply I was told all I needed was my driver license my id and my bank statements and my check stubs. It took them 4days to tell me they need my last year tax return an my move in is in 7days now I will be homeless because they didnt do my application right an it had to be done manually. Now they are only giving me a partial refund an keeping 100$ an they didnt even do a screening. The other tenants was not asked to provide this information why sh... read more

Naomi M's profile image
Naomi M 
a year ago

This was the worst process in my approval! I called an asked what was needed to apply I was told all I needed was my driver license my id and my bank statements and my check stubs. It took them 4days to tell me they need my last year tax return an my move in is in 7days now I will be homeless because they didnt do my application right an it had to be done manually. Now they are only giving me a partial refund an keeping 100$ an they didnt even do a screening. The other tenants was not asked to provide this information why sh... read more

PJ H.'s profile image
a year ago

Excited about a new place and quickly disappointed I moved from an apartment where I resided for 6 yrs 8 months. I felt it was time to move and found this property online. I noticed the drabby landscaping but hoped it was only due to the extreme heat. No luck with that. I should have known better since I was not able to view the apartment before moving in. That should have been my clue. I am now locked into a lease. Everyday I look forward to getting closer to the end of my lease, Everyday! I've had maintenance issues since ... read more

Business response:

Thank you for taking the time to provide us with your feedback. We appreciate your acknowledgement of our courteous and respectful team. We apologize for any inconvenience you have experienced regarding maintenance issues and difficulty reaching someone in our rental office. We understand your frustrations and will take your comments into consideration as we continue to improve our services. If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to us directly. 

Erika S.'s profile image
Erika S. 
a year ago

Worst place to live Water shutoff's happen almost every month for plumbing repairs. A.C was shut off without notice by maintenance to work on and they assumed no one was home during the day so they didn't say anything. Someone was also murdered in front of our apartment so be safe. 

Jacob P.'s profile image
Jacob P. 
2 years ago

Beware 0 star is if i could, nothing is ever fixed, management is very rude. 

Taynara W.'s profile image
Taynara W. 
2 years ago

terrible place to live. This is the worst place I've ever lived. First, the apartment I signed up for was not available 2 days before the move, had to move to other apartment. Second, everything in this apartment is fragile, doors, blinds, floor, door handle, you will have a problem with everything. The pool in the summer is always green and we have about 3 pools, we are always without water, every week it's a different problem or the same problem, fourth - is that you will never be able to call the leasing office. Everythin... read more

priyank k.'s profile image
priyank k. 
3 years ago

Worst Place for living !!!! 1. Management is Bad , they don't listen to you at all and they don't pick up calls. 2. Almost every week or may be twice they have water issue and sometime it even do not come till mid night . 3. They don't fix issues quickly . And many more , So don't even consider this place . 

Oreo L.'s profile image
3 years ago

Water is constantly shut off There are a lot to complain but one thing that makes me want to move out of this community immediately is the constant issue with water shut off. If you aren't working from home regularly, this won't be a huge deal. However, if you work at home 5 days a week like we do, this is a disaster. They can shut off water from 8:30 am to 6 pm for 2 days straight. There’s time that water is being turned off for one hour until they notified their residents. Depending on what kind of maintenance work, it can... read more

Business response:

We apologize for the inconvenience you've encountered and completely understand your frustration. Our team is working diligently to address the leakage in your building and must shut off the water in order to make the repairs. We hope to have this complete soon. 

Frequently asked questions about Hyde Park at Valley Ranch

How is Hyde Park at Valley Ranch rated?

Hyde Park at Valley Ranch has a 3.2 star rating with 714 reviews. 

When is Hyde Park at Valley Ranch open?

Hyde Park at Valley Ranch is closed now. It will open tomorrow at 9:00 a.m. 

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