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This business provides plumbing, heating, cooling & air quality needs.
5540 Porter Rd, Niagara Falls, NY, 14304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
In 2015 they installed a A/C. They were the only company that would install it in my attic everyone else wanted to hang individual units in each room. Fast forward to 2021 and the compressor shorted out. They went above and beyond to get it under warranty but part of the issue was my fault. They were able to make repairs at a reduced price that I was happy with. The service technicians were super friendly and did the work on a cold wet rainy day. They couldn’t adjust the pressure till it warmed up and they said they would be... read more
Being charged for work that was never done. Company was called to the house to give an estimate and we told it would cost 89.00 for a service call. The estimated was way more then expected. We declined the work to be completed. We then recieved a bill that was close to 200.00 for installing a faucet- that’s what the statement said on the bill! No work was completed at all!
Business response:
We were contacted by ********* ****** for an estimate to install her supplied faucet and connect drain on tub that was installed by themselves. At that time our labor rate to install customer supplied parts was $90.00/hr. + any parts and material from dispatch to finish. The attached invoice gives the description of what was to be done, what the tech found upon arrival and the quote to properly complete the job. We were informed that the tub was properly installed and only needed to install customer supplied faucet and conne... read more
EXTREMELY EXPENSIVE! GO SOMEWHERE ELSE~ $700.00 for simple garbage disposal install and short snake drain in about 1 hour!!! Do not use them!!
Business response:
In response to customer complaint. We were contacted for a plugged sink and disposal issue on 7/31/20. We scheduled a technician to be dispatched that day for a service call. When he arrived he noted the kitchen sink line was plugged from the disposal not working, informed the customer and quoted a new disposal and line cleaning and was told to proceed. We have flat rate pricing for disposal replacement which is $490.00 which is 1 year labor warranty and 6 year in home warranty from Insinkerator. Our flat rate for sink line ... read more
Had an appointment today at somewhere between 2-4pm. Which required me to leave work 3 hrs early. Wasn't anything major, just being a first time homeowner wanting to learn about my furnace and to make sure it's function properly. Received a phone call @ 3:35 saying he's having a hard time getting someone to my house. Wanted to know if we could reschedule. It was their idea to do today from 2-4. It probably cost me as much in lost time at work, than the amount of the service call.
H.W. Bryk & Sons has a 3.4 star rating with 10 reviews.
H.W. Bryk & Sons is closed now. It will open at 8:00 a.m.
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