Huntington Bank

Clinton H 

on BBB

3 years ago

I entered bank to withdraw money out of my checking, only to be refused by the bank manager due to some discretional policy. I asked several questions and explained I could currently withdraw more money from the atm, then what she was saying I was allowed to do from the counter. I go to a different location and they allow me to withdraw the amount of money I requested. I asked them did they have any policy limiting what I just did, and they said it was none. I go back to the bank and request to speak to her, to show me this ... read more

Lonell C 

on BBB

3 years ago

I am the recipient of direct racism from Huntington Bank. I have a high net worth, high credit score, mortgages with plenty of money in the bank and no missed payments, overdrafts or late fees. I am a model customer that any bank would be proud to have. During a closing for a business building, I was asked in a rather snarky manner from a white Huntington bank closing person if I was there as a security person, in front of my real estate agent and others in the closing meeting, which was inappropriate and directly racist sin... read more

William S 

on BBB

3 years ago

Been with hunington for 10 years. Went in for loan. Was denied for a 8k loan with a 730 credit score and low debt to income ratio. The denial was a blessing in discised. Went to buckeye credit union and was approved for same unsecured loan with a better interest rate of 7.5%. Buckeye will now be my new bank. My wife and I will close all accounts with hunington in the next 2 weeks. The kicker is that ************************* (Banker) was very unprofessional with the handling of the our denial and the return of our documents.... read more

Becky N 

on BBB

3 years ago

I don't know what happened to our escrow account money but it's been almost two months I've been calling about money that should have gone back into our account and Huntington continually transfers us around and still no solution. So frusterating. 

Cindy C 

on BBB

3 years ago

NO STARS. I have financed equipment through ********* Capital and they sold one of my leases to Huntington. I will never do business with either one of them because of it. Huntington doesn't answer their phone, I have asked for payoff quotes and they refuse to give them. I have asked to change the account my ACH comes from, they refuse to send over the paperwork. There are no online options to view your account, or to make payments. THEY ARE HORRIBLE - I cannot believe the BBB gives them an A+. BBB you should adjust your rec... read more

Leonard S 

on BBB

3 years ago

I have been alerted that I have 3 different due dates on my auto loan when last month I established a an automatic due date.There is no way to reach this Bank to discuss this situation as 1) they refuse to answer **************** line, 2) they never call back when promised, and 3) appears to have an unlisted Corporate headquarters to try to talk to a human..So, beware of dealing with this bank as they have absolutely no regard for their customers which is a source of great frustration. I am so sorry I got involved with them ... read more

Carly B. 

on BBB

3 years ago

They lost a payment of ours that went on for over a year, we were charged late fees and it was reported to our credit as a late payment. After being harassed, they finally figured it out. I will never bank or get a mortgage through them again. They are terrible! No one would open an investigation for me, it took numerous hours and arguments on the phone. They just kept telling me I missed a payment, when I knew I did not. So disappointed in them. 

Yanni P. 

on BBB

3 years ago

If I could give no stars I would Huntington bank is by far the worst bank open. They have no automated system to conduct business, their hold times are ridiculous, they freeze and put holds on your account for no reason. They give you the runaround with mixed communication, false information and seems that training or care for the customer is non existing. The worse thing tcf bank did was turn to Huntington bank. My account has now been under review for going on more than two months. I have submitted multiple times the same ... read more

Drew N 

on BBB

3 years ago

Was going to purchase a vehicle. On Saturday I got up to check the banks hours. Open until noon. Drive to the branch at 11 and a homemade sign on the door that the branch is closed. If you cant keep normal hours you dont deserve anyone to trust you with their money. Horrible bank