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Hunan Palace Chinese Restaurant

3.0

About this business

Location details

101 W Central Texas Expy, Harker Heights, TX, 76548, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0448 reviews
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Danny De La Pena's profile image
Danny De La Pena 
7 years ago

Absolutely ridiculous, my wife orders 2 orders of beef and broccoli. I go to eat my meal and I literally have like 10 piece of THINLY slice beef and a crap ton of broccoli and carrots. Got charged $25 for some damn broccoli. I called and spoke to a “manager” and he pretty much told me tough shit we only out 30% beef (which I didn’t even get). Crappy customer service and even crappier food!!!!! 

Sabra Sims's profile image
Sabra Sims 
7 years ago

Went in to get a take out order, didn't even get all of it. Noticed when we got home and called them. They then tried to say they didn't charge us for the food we were missing even though it's a huge difference in price. I'd rather go to panda express than this place again. The staff was extremely rude and hung up on us twice. 

Tonya Dawson's profile image
Tonya Dawson 
8 years ago
Nathaniel Ball's profile image
Nathaniel Ball 
8 years ago

To be honest the food is good, BUT when I spend 22 dollars on an order of Mongolian beef and spring rolls I expect it to at least be a full container. The last 2 times that I have ordered I have been clearly underserved. I can go to outback and get a fillet for the same price. It really pisses me off that first you over charge then you underserve. I used to order a few times a week, but this will be my last. I suggest you change your business practice. What I received tonight was less than a lunch portion for twice the price... read more

Dustin Loecken's profile image
Dustin Loecken 
8 years ago

Came here on a slow day and had the worst service ever the young man that waited on us was slow and rude we felt rushed and unwelcome he came to our table 3 times and walk away not once refilling my drink til i said some thing the not 1 min after our food got to the table he brought our check to us and then set in the corner of the restaurant on his cell phone and chit chatting with the other two workers will not be coming back 

Gerald Burns's profile image
Gerald Burns 
8 years ago
Shamika Mcmillan-Portis's profile image
Shamika Mcmillan-Portis 
8 years ago

I usually order from this place and enjoyed the food until recently I placed a phone order the driver gets here my order is completely wrong I still pay partial because I took what was delivered as I had kids to feed they stated they would fix it on the return my order was still incorrect and they charged me undamn believable I will never visit again I understand mistakes but I don't pay for dishonesty and lies wasted 40 dollars 

Clict English's profile image
Clict English 
9 years ago
Vee Alexander's profile image
Vee Alexander 
9 years ago

Great workers!!! Miranda, ducky, Louis, Crystal and Edgar are the freaking BEST in waitresses ....TERRIBLE BOSS !! He let employees run his store while he does what he wants ...so damn cheap he yelled at me for putting to much tape on receipt haha lordie...takes pay from employees... even cheap about how many shrimp to get most likely the reason for the food bein so little amount with meat and steal from employees I know cause I worked there five months.. never fired just told me three weeks straight don't come in SMH...plus... read more

Frequently asked questions about Hunan Palace Chinese Restaurant

How is Hunan Palace Chinese Restaurant rated?

Hunan Palace Chinese Restaurant has a 3 star rating with 448 reviews. 

When is Hunan Palace Chinese Restaurant open?

Hunan Palace Chinese Restaurant is open now. It will close at 6:00 p.m.  

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