This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Hughes Subaru
- Automotive
- Athens, GA
About this business
Location details
3010 Atlanta Hwy, Athens, GA, 30606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My salesperson was good. We started negotiations before arriving since I live over an hour away. Wouldn't let me drive it until after agreeing to price. Whe I sat down the salesman showed the sale price which was back up to original. Then advised the GM was not going to reduce the price. After raising my voice and starting to walk out, they went down a little but refused any further negotiations. The GM was giving me and my wife dirty looks. He then was almost yelling at me across the showroom. Very rude and talked down to m... read more
All went well. Good people at Subaru. Truck in condition they described. Good experience. Thank You
Elvin, The sales person, was very knowledgeable about the features of this Cadillac CT6. Any questions about the instrument panel dials purpose or function was answered, While on test drive we had a nice conversation about the history of this car and the reputation of the Cadillac brand .
Person I had an appointment to see was a no show. completely burned off early. I was preapproved with a financer already for something with money down and no trade in. and the youngster they had with me tried to strongarm me and was insulting. did not even want to look at the preapproval
Business response:
Thank you for taking the time to share your feedback. We always strive to provide high-quality hospitality for every guest, and I am deeply concerned to hear that your recent experience did not reflect those standards. We take accusations of high-pressure or disrespectful behavior very seriously, as that is completely contrary to how we do business. I would appreciate the opportunity to speak with you directly to get more details and resolve this. Please feel free to reach out to me directly at jesse.mcginnis@austinsubaru.co... read more
Wonderful dealership to work with.
They wanted me to make an appointment, and when I got there, and when they asked, I told them I am not buying this week, or for a few weeks, they wouldn't let me drive the car !!!! I wasted time, and made an appointment for this ???!!!! Not to mention, their asking price was almost as much as a new one. I won't go to that dealership again !!!
Ming was great. We drove three hours to see this car. Once we test drove it, we knew we would buy it. During our test drive, the SRS light popped up. Because we had limited time, and we wanted to leave Fremont before traffic hit, Ming rushed the car to the Acura dealership across the street to diagnose the issue. They weren’t able to fix it, but they made arrangements with our local Acura dealer to fix the issue. It was seamless, and they handled everything from diagnostics to payment. It was worth every minute of our drive ... read more
This was the first vehicle I saw and test drove during my search, and I liked it. I made an offer about a week later, but was asked to put down a $1,500 holding fee, which I wasn’t comfortable with. There was minimal follow-up from the dealership, and when I tried to complete the purchase online, the price didn’t match what I had been quoted. It didn’t feel like there was much effort to actually move forward with the sale, so I decided to continue shopping elsewhere.
Business response:
Kay, we appreciate your feedback and are sorry to hear about the miscommunication during your sales process. We aim for a seamless buying process, and it seems like we fell short in this instance. If you would consider giving us another chance or want to discuss this further, please don't hesitate to reach out. Thank you, Bob Ferguson - Sales Manager - 317-705-7875
Good dealer
Business response:
Hi Ramin, we really appreciate your positive review! Feel free to stop by if you ever need any more help.
Frequently asked questions about Hughes Subaru
How is Hughes Subaru rated?
Hughes Subaru has a 4.8 star rating with 1,089 reviews.
When is Hughes Subaru open?
Hughes Subaru is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com