Hudson News

Patricia Eldridge 

on Google

a month ago

I had a very disappointing experience at the Trail Market across from Gate C3. The cashier, Cynthia, was extremely rude and unhelpful. Nearly 97% of the items I attempted to purchase would not ring up in the system, and instead of assisting or trying to resolve the issue, she simply refused to allow me to purchase them. Customer service in a situation like that should involve problem-solving and courtesy, neither of which were shown. I hope management considers providing better customer service training or hiring staff who a... read more

Duane Cochran 

on Google

6 months ago

Just don’t. Rude. 

Clay M 

on Google

7 months ago

Normal airport new stand. Snacks, drinks, package sandwiches, gum, razors, the usual stuff marked up 300-500%. Self checkout. Convenience store in an airport. 

Jillian Knox 

on Google

8 months ago

I attempted to buy magnets that were buy 3 get 1 free, and the items were not ringing up properly. The sales associate reached out to the store manager to ask how to proceed. The store manager, who was off site, did not respond via text in a timely manner (we waited around 10 mins for a response). The sales associate called her in efforts to get an answer, and the manager’s response was inadequate and lacked accountability. The manager stated that I should choose different magnets, as that the ones I chose were not part of t... read more

Karl Leibensperger 

on Google

a year ago

$8.50 for two Cokes is outrageous.