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Hudson Jewelers
- Jewelry
- Edwardsville, IL
About this business
Watches & Giftware, Gia Gemologist On Staff, Engraving & Bead Stringing, Diamond & Gemstones, Designer Jewelry, Appraisals
Location details
6679 Edwardsville Crossing Dr E, Ste E, Edwardsville, IL, 62025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You can buy your jewelry there, but don't expect much more. I read on Facebook and some of their other pages that they say they have "outstanding customer service". So far I have experienced very little customer service other, "I don't know" and no effort to find out more. I left my Engagement ring and class ring there to be resized. They told me it would take 7-10 days. That seems a little long for a re-sizing (really people, this is a hour long process, max), but it was free so I didn't argue. 8 days later I had my class r... read more
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I brought in my pearl necklace to be fixed with a new clasp. I bought I. I’m on Feb 23rd, 2022. I was told it would take a week. I called two weeks later and they said they were still working on it. I called again last week and they said they hadn’t even started on it. … See more
John and his team are as top notch as it gets! After spending thousands with the “big box” jewelry stores and being tired of bad service I decided I wanted to check out the local guy. Hudson will now be my go to jewelry store. Never pushy, never high pressure and always professional. Thank you John and the rest of the Hudson family!
I brought my ring into Hudson Jewelers to have the crystal re-centered. They told me about a week and I’m beyond impressed. Wonderful staff, they quickly got my ring fixed up within the estimated time they gave me. Looks exactly how it did the day I received this ring and I’d recommend bringing any of your jewelry needs to them. Even if you don’t have a ring or piece of jewelry from their inventory they’re willing to help you and the prices are affordable! Will be back again for more of my jewelry needs!!
I love this store...fantastic customer service!
Thank you so so much to Jane and John for helping my fiancé pick out the most beautiful ring. This couple will treat you like family and truly go out of their way to make sure everything is perfect. I wouldn’t want my forever ring from anywhere else. I’m absolutely in love with my ring and the excellent service they always provide. ❤️
Business response:
Thank you Jessi for the kind words. So happy for you two ❤
I took my wedding ring for repair and had it back in 4 days. it's as beautiful as it was when I received it 25 years ago. They earned a new customer! Thank you so much for your excellent service
Frequently asked questions about Hudson Jewelers
How is Hudson Jewelers rated?
Hudson Jewelers has a 4.7 star rating with 184 reviews.
When is Hudson Jewelers open?
Hudson Jewelers is closed now. It will open at 9:00 a.m.
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