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Hudson Ford-nissan
- Auto Repair
- Madisonville, KY
About this business
Location details
1801 Lantaff Blvd, Madisonville, KY, 42431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have had nothing but trouble out of Madisonville Ford Nissan. We traded in a vehicle back in February. They have yet to pay the trade in off.. But that didn't stop them from selling it less than a week later. They also tried to charge $800 "reconditioning fee" for my car.. Yet they had it posted the very next morning... NOT detailed. And it was sold within 1 week. I am not happy and will not be doing anymore business with them.
Business response:
Brittany, Again we are so sorry for the issues with your lease turn-in. Hopefully, after today's visit you will agree that we're doing everything we can to build your trust in us again.
Gerald Marvel and Stephen Ruby really went beyond helping me get into this car. I would like to thank them for their time and patience. I would recommend everyone that is looking for a new car to talk to Gerald and tell him I sent you☺
Business response:
Thank you, Pam! It truly was a pleasure helping you get your new Altima!
Craig Questelle and all the folks at Madisonville Ford Nissan are top notch! They really treat you right - you are certainly not "just another customer" to them. I would highly recommend this dealership to ANYONE looking to purchase a new or used vehicle!
Business response:
Thank you, Tammy! We are so glad to read about your experience at Madisonville Ford Nissan. We truly appreciate your business. Please let us know anytime, if there is anything we can do to help you!
I went to Madisonville Ford Nissan recently and purchased a pre owned vehicle. I found the entire staff to be courteous, customer oriented, and respectful of my time. This was my first purchase at this store but I will be back again. I have been contacted several times after the sale to make sure I was satisfied with my purchase and to ensure that I knew how everything worked. The owner and his wife have lived by my daughter for several years now, and they are very nice people, both at the dealership and away from it. I have... read more
Business response:
Hi, Ed! Thank you so much for taking the time to leave your review of Madisonville Ford Nissan. We truly appreciate your business and we welcome you to the Madisonville Ford Nissan family!
Business response:
Sue, thank you for your 5 Star Review. It's always our pleasure to serve you!
After selling me a truck that was unknowingly wrecked twice, Steve Ruby himself told me he would correct the issue. This was 2 months ago, & after several attempts to contact him, I have yet to hear anything. I put a review online similar to this one and he asked me to take it down. He promised me that if I took it down he would make things right but it seems that that is a lie as well.
Very disappointed, being lied to and taken advantage of is an awful feeling. I will never bring my business back here nor will I ever recommend it again!
Great local business here in the best town on earth
Frequently asked questions about Hudson Ford-nissan
How is Hudson Ford-nissan rated?
Hudson Ford-nissan has a 4.6 star rating with 222 reviews.
When is Hudson Ford-nissan open?
Hudson Ford-nissan is open now. It will close at 7:00 p.m.
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