HubSpot

John B 

on BBB

2 weeks ago

Stay away at all costs. My company was promised that HubSpot would be a great fit for our company, but was met with an INSTANT block after payment was made. While the initial **** ****** *********, was easy to work with, he left out key details about how HubSpot will block your account without any cause.I attempted to work with their support and cs team for almost 2 months without any progress being made on lifting our blockage.We burned almost $12k (as we paid the bill upfront) to receive just about nothing. What's even wor... read more

Hunter H 

on BBB

3 months ago

Worst company in the world with software engineers who clearly dont know what theyre doing. I tried on 3 different devices to reschedule an interview and the fields to enter your information do not work. 

Steve J 

on BBB

7 months ago

Scamster is bombarding me with spam emails despite multiple requests to stop even though I NEVER signed up. I am reporting this outfit to the *** for violation of CAN SPAM Act of 2003.Reading others' reviews explains their essence. 

John S 

on BBB

7 months ago

Scamster is bombarding me with spam emails despite multiple requests to stop even though I NEVER signed up. I am reporting this outfit to the *** for violation of CAN SPAM Act of 2003.Reading others' reviews explains their essence. 

Matt B 

on BBB

8 months ago

******** company that promised a refund on part of our trial order by ******* ***** and then canned overseas support responses that just continued to waste our time. Stay away from Hubspot. 

Jacson T 

on BBB

a year ago

They canceled our account and stated we owed $170. I though thtey had charged it, but they didn't.2 months later I get a call from a collections agency in the ** trying to collect over $2000 they say we owed to hubspot. They did not reach out about our balance after I thought they had charged it to our card on file. They refuse all my calls and don't respond to my voicemails. Their billing staff's only response was 'deal with collections 

Delilah M 

on BBB

a year ago

I tried to cancel my account.They won't let me tapped into my bank account.Other bank accounts and attempted to take money from those as well.I keep having to cancel my cards.This is a total fraudulent business 

Ned P 

on BBB

a year ago

I signed up for an entry level CRM, which allowed up to ***** email contacts and we uploaded our customer list, which exceeded the ***** allowed in the membership program. I though that it would just tell me that I had to remove the excess contacts. But no, I immediately received a notice that my membership was being upgraded without my approval. I went into the software and opted out of the auto-renew, which I thought cancelled the upgrade.....nevertheless they've now charged me over $600 for a service that I won't use. ***... read more

Zach B 

on BBB

a year ago

As an enterprise CRM software user and administrator in the past, my expectations were high and I was initially engaged by the perceived value of the product but HubSpot has really gone overboard in nickle and diming their customers. Its too bad, because its a good product, but putting such simple features behind increasingly more expensive pay walls is such bad business. I usually dont leave negative reviews, but I felt obliged to warn folks out there... if you are considering a CRM, run the other way!