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H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Mayfield Heights H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want t... read more
6371 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directionsWeekday | Schedule | Status |
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Mon | 09:00 a.m. to 9:00 p.m. | |
Tue | 09:00 a.m. to 9:00 p.m. | |
Wed | 09:00 a.m. to 9:00 p.m. | |
Thu | 09:00 a.m. to 9:00 p.m. | |
Fri | 09:00 a.m. to 9:00 p.m. | |
Sat | 09:00 a.m. to 5:00 p.m. | |
Sun | 09:00 a.m. to 5:00 p.m. |
Online Scam. Used the online filing service to file jointly with my wife. Hoping to e-file like we have in past years and use the "pay with my refund" option. That option was suspiciously not present at check out. We had to pay $145 up front. ***** was not ideal, but okay, whatever. So we got out our debit card, paid and clicked to e-file, then were taken to a screen that informed us we could not e-file due to the status of our filing. what?! They conveniently didn't inform us of this until AFTER we paid the $145. I've sent ... read more
Honestly if I can give 0 starts I would...as a former ******** for H&R Block I can honestly say I felt like you guys as a whole dont care about your clients or employees! I worked vigorously through this whole pandemic as a single mom for your company, even with a new baby, and I hit a burn out instead of your company assisting by seeing how you can help your employees build a better company for your clients you let us go and tell us because we are burnt out by your that we dont get our bonus that we worked soooo hard for du... read more
I had my taxes prepared at the H & R Block at *****, ****. My taxes were done incorrectly and received a notice from the Indiana *** stating my taxes were done incorrectly. had to pay the **** *** and the *************** Tax 2 times, and now have to pay the Indiana *** $73.19 in penalties and interest, instead of getting $351.00 refund. I could have **** up my taxes doing it myself instead of paying $265 to these people to mess them up. I feel that I should receive back some compensation for their mistakes.******* *.
I submitted my small business taxes to ******* ****** at the H&R Block at ******************************************* at 2p on March 12th, 2021. As of today on June 5th, 2021, he told me over the phone that he hasnt gotten started on them. The male receptionist that ** booked with at the outset intentionally withheld useful information that ** learned about from a different office, and admitted it once I noted the omission.Mr. ****** was unapologetic about discarding my submission and was audibly excited to recommend that I ... read more
I made an in person appointment for 10:00 AM on Apr 02, 2021 at the ********** **************************************************** H&R Block location. I showed up for my appointment at 10AM and ******** ******* told me that they do not do face to face appointments anymore and I would either have to do my taxes online or drop my taxes off for pick up later. I was very confused because I had those options online but I chose the face to face appointment. As I was giving Dayanire my documents a Caucasian couple walked up and sa... read more
This tax season was my first experience with * and R Block. I was very disappointed. First of all I was given an appointment with someone who was not a tax expert (receptionist) who was also not even there, thus my appointment was not honored. Needless to say this brought frustration and angst from the start. When I finally got in a few weeks later, after needing to file an extention, I was misquoted even though there are advertisements everywhere about "no surprises" concerning fees.I think the entire process was unethical ... read more
My tax preparer ******* ****** FAILED TO: file my taxes as I requested, communicate effectively with me despite my MANY efforts, and treat me as a valued customer. She made a mistake that has had adverse effects on my finances and although she admits it was her error, she has refuses to take any steps to make it right or even apologize. Not to mention they over charged me and could not explain why. I still am fighting to get explanation of my **** which seems outrageously high for a single person. I complained to corporate a... read more
Can I give 0 stars? The H&R Block software is dated and not user-friendly. After about 6 hours of tedious data entry, we completed our Federal and State returns, and clicked to add "Professional Review," for safe measure. However, once we added the $80 feature to our cart and realized that the "Professional Review" would not cover the stock sales on our Return, we immediately decided to delete that feature and have another CPA firm review the taxes. However, unlike any other business where you are able to **** **** ****, H&R... read more
NIGHTMARE!!! In March, I met with an H&R Block accountant, and provided nearly completed tax forms, with all necessary documentation and information. I have done my own taxes for 40 years, and I spent days putting the information together. But with some significant financial changes this past year, I wanted a "qualified professional" to review and ensure there were no errors. **** *******. After numerous efforts in recent weeks to find out about the status of my return (and being assured that my return would be filed on time... read more
H&R Block has a 1.5 star rating with 550 reviews.
H&R Block is open now. It will close at 9:00 p.m.
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