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H&R Block
- Finance
- Mayfield Heights, OH
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Mayfield Heights H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want t... read more
Location details
6371 Mayfield Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
Wish I would have read these reviews before I took my taxes to them. I can see why they have such low ratings. We brought our taxes to them over a month ago. During that month, I went back and forth between them and my lawyer. The H & R employee was persistent that she needed me to fill out a form for an inheritance that I received. The lawyer was surprised that they were even asking for it, saying that they should know I did not need one. I tried to explain this to the ** worker, she continued to argue with me, disagreeing ... read more
Hello. In the past my dad had filed my taxes for me and last year I did them myself using Turbotax. But I wasn't really sure if I was doing it correctly, so this year I decided to use a H&R Block location in *******************************************************). My wife and I went to that location on March 5th at 7 PM. We had an appointment with one of the tax preparers, ******* *******. Right before that time I got a call from the office saying that Ms. ******* would not be able to make it. I said that my wife and I woul... read more
I am extremely disappointed and furious with the H&R Block located in ************ , ** . Unacceptable professional behavior in this office. In fact, they made an various errors on my tax forms. The tax prepare ***** ***** is awful and multiple attempts of correcting her mistakes still managed to the ruin the tax forms. After speaking with the management (******) who I explained the situation to and exact words from ******* oddly enough screaming over the phone blaming clients and quoting they are unable to calculate the exa... read more
If you received an email about your expired ****, double-check with ***. It may not be expired.After filing my tax with HRBlock web tool, I received an email from them saying my spouse's **** is expired and needs renewal. It also stated that although my filing will be accepted, I may not receive the refunds or credits until renewal. This was news to me so I first checked with *** website which contradicted what HRBlock said. I tried contacting local *** offices to verify but they are either closed or not taking live question... read more
What a mess. I have spoken to 15 people, been hung up on, told to transfer to departments that don't have a phone number, and have still not spoken to anyone who can help me. This company is a literal joke - they are supposed to be tax experts and yet not one person can tell me what is going on with my taxes. I have filed a case, requested 3 separate call backs, and even switched tax pros. No updates, no communication, and no tax filing. FIGURE IT OUT. If i could give negative stars I would. "
I've been struggling to get my stimulus check from HR block for 4 months now. I received an email from them stating they couldn't do a direct deposit cause they had my old banking info and they were sending a check. The address they sent it to was also wrong and I sent a change of address form to them but never received the check. I then get an email stating the check was undeliverable and to call them to get assistance. I have tried the chat and called multiple numbers and still haven't received any help. Ive been told they... read more
My state 2019 tax returns were never filed through the Geneva, ** office. I didn't know this until I filed my 2020 tax returns this year. When I was told there might be a fine, I then called the customer service hotline to file a complaint. The gentleman on the phone bluntly told me to not expect a call back from his supervisor, as this is happening more times than not. How can as "tax professionals" treat people in this matter and get away with it? Now I'm stuck with a possible fine because said professional couldn't do the... read more
******************************************************I have never been to an H & R block in my life. However, I decided that I would let someone else attempt to file my taxes. I needed an Amendment filed due to being overtaxed from Tuition grant assistance tax. Therefore, here were the dates for how my story played out.2/23/2021 - I contacted H & R Block, I scheduled an appointment with them on 3/6/2021.3/6/2021 - I showed up 17 minutes before my appointment (I waited which was no problem), **** ******* finally told the rec... read more
I was supposed to be credited $79.98 on 3/31/21 for a fraudulent transactions on my card and I have a letter stating it would be there and still I haven't received the credit they have lied to me and hung up on me they they are very unprofessional at * and R customer service I just want what is mine nothing more and I am seriously thinking of putting a lawsuit against them for lying and fraud "
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.5 star rating with 550 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 9:00 p.m.
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